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The latest News and Information on DevOps, CI/CD, Automation and related technologies.

How Artificial Intelligence Enhances Customer Service Management?

Throughout the world, the business and service sectors thrive on the best customer service management practices to ensure customer retention, boost customer sentiments to increase the profitability and branding of their business. But amidst the emerging technological advances, AI (Artificial Intelligence), as it is well known, is turning the table for businesses in winning the game of gaining customer trust and loyalty.

Why VPS Plans are Cheaper than Shared Hosting

You might be looking around for a new web host, or trying to get a better deal. You notice VPS plans are incredibly cheap - as low as $3-5 per month, while the cheapest shared hosting is around $10 per month. You wonder, "How is this possible?!" - especially when people recommend moving to a VPS once a site becomes popular. Let's discuss what these are first, before going into why cheaper doesn't necessarily mean better for you and your business.

How database DevOps can enable the evolving insurance landscape

In 2020, Deloitte reported on The four trends that define insurance and showed that the future of the insurance marketplace is going to be significantly different. Life and Property and Casualty insurers, for example, estimated that 93% of their volume already came from propositions that were not offered five years ago. New propositions were expected to keep on rising, with nearly a quarter of investment spend in insurance allocated to new product development.

Autoscaling with the HAProxy Kubernetes Ingress Controller and KEDA

One of the greatest strengths of containers is the ability to spin more of them up quickly. As the volume of traffic to your application increases, you can create more application containers on the fly to handle it, in almost no time at all. Kubernetes ships with autoscaling baked in, giving you the power to scale out when the system detects an increase in traffic—automatically!

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How should start-ups court software talent?

There is a game of 'speed dating' going on between technology businesses and the software engineering talent that bring amazing solutions to market. In recent years big tech companies, expanding aggressively in Europe, have competed ferociously with locally headquartered tech startups for the best software engineers. These engineers are in short supply. A government-supported Tech Nation report disclosed that 10 per cent of all UK job vacancies were in tech. The report suggested that at current growth there could be 100,000 job openings per month before the end of June this year.

CI/CD Pipeline Security 101

In our previous post, we discussed the recent security incident at Codecov and the following investigation at Mattermost. As a follow-up to that we wanted to share some of the basic design principles as well as a handful of more technical tips and tricks around CI/CD pipeline security that helped Mattermost come out of the incident unscathed.

Using Dokku On DigitalOcean

Dokku can be a cost-effective, convenient way to deploy apps to DigitalOcean. SolarWinds® Papertrail™ can make monitoring the logs of those apps simple and frustration-free. Combine these two technologies and you have an effective deployment process and log management system. Let’s look at Dokku first. Dokku is an open-source platform-as-a-service (PaaS). If you’re familiar with Heroku, you can consider Dokku a private Heroku that you manage.

A DBA's Habits for Success: CMMI (Part One)

Finding the perfect flow for your business can take time and patience. Like almost anything else in life, a business must go through stages of maturity before it reaches its final form and only requires regular maintenance. In this five-part series, we’ll dive into Capability Maturity Model Integration (CMMI) and what phases businesses and their DBAs must go through to successfully manage IT as a business.