Operations | Monitoring | ITSM | DevOps | Cloud

In the early days of the web, the idea of performance was relatively straightforward. Pages were static, and the most dynamic thing you might encounter was a blinking banner ad. But as the web evolved, so did our ambitions. Today it's not just about building web pages anymore; it's about crafting experiences. Load speed time and search engine optimization (SEO) matter just as much as the content on the page. Thus, the choice between React and Next.js is an important one, with real-world implications.

As Kubernetes adoption surges across the industry, AWS EKS stands out as a robust solution that eases the journey from initial setup to efficient scaling. This fully managed Kubernetes service is revolutionizing how businesses handle containerized applications, offering agility, scalability, and resilience.

As multicloud adoption surges, so too do the choices for connecting to your clouds. We break down the key solutions and their benefits.

The service portfolio helps you pull together your end-to-end service offering and make it more focused on customer outcomes. Done well, it can promote IT Service Management (ITSM) and make your services more visible. Defined in ITIL, this process broadens the view and incorporates IT services across their entire lifecycle. In the following post we will explore its full scope of practice and the benefits it can bring to service delivery and user experience across your organization.

Since we launched Ubuntu Pro’s Expanded Security Maintenance for additional packages, and we now integrate more closely with public cloud update management tools, more people have been asking us about the Ubuntu archive and how this is divided and security patched. In this blog we will therefore explain Ubuntu releases, how the Ubuntu archive is divided into different sections and how we deliver Ubuntu updates.

When developers build and deploy their apps, understanding what’s slow or broken in production is more a necessity than a convenience. With Sentry, developers are able to quickly pinpoint and fix issues that impact their end users or business, and we want every developer to have the best error monitoring in place from the moment they deploy code to production. So we’re partnering with Fly.io to do just that.

The costs of lackluster incident management are truly far-reaching. We’ve learned they go beyond explicit costs, like lost revenue and labor expenses. And that they go beyond the opportunity cost of engineers being diverted from building revenue-building features. The final area of incident cost that’s often overlooked is cultural drain.

Application performance management (APM) has moved beyond traditional monitoring to become an essential tool for developers, offering deep insights into applications at the code level. With APM, teams can not only detect issues but also understand their root causes, optimizing software performance and end-user experiences. The modern landscape presents a wide range of APM tools and companies offering different solutions. Additionally, OpenTelemetry is becoming the open ingestion standard for APM.

With the huge growth in volume and complexity, data management has become a key priority in most Enterprises. But for this data to be utilised in a meaningful way, how do you tackle the added complexity of controlling access across both technical and business departments? Our CPO, David Gummer recently interviewed the CEO of the popular Universal Database management tool, DBeaver, Tatiana Krupenya, to discuss the often-feared topic of sharing access to the database. Prefer video? Watch the interview here.

In my conversations with the ServiceNow partner community, there’s one thing I’m consistently asked: How do we work with you to adapt to the rapid speed of innovation and change? My answer is simple: To truly innovate, you have to understand the trends behind the innovation. ServiceNow recently collaborated with Harbor Research to scan the global marketplace.