Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Microsoft 365 and related technologies.

Keeping Track of Last Modified Documents in SharePoint 2013

Using SharePoint documents library can be quite challenging sometimes. Especially when it comes down to following what is going on. For that there are a few tricks that can be used in order to know what are the new documents published or modified. Alerting First thing is that you can be alerted on most things in SharePoint.

Understanding Office 365 Performance Issues and How Metrics Can Help

The rapid growth of Office 365 is undeniable. In a recent poll of IT decision makers, 78 percent indicated that they are currently using or planning to use Office 365 software and services. Office 365 has more than 85 million users, and is on track to reach 100 million users this year. However, many enterprises are running into network performance issues when they deploy Microsoft Office 365.

It's Time to Think About Optimizing Teams Post-Pandemic

With the world attempting to return to normal, organizations that have embraced Teams need to think about how to get the most out of it however you will operate moving forward. The good news is all the firefighting and urgency and late nights trying to get the business operational is behind us. Home users are up and running, devices are connected, and the business now relies on Microsoft Teams to achieve its collaboration and communication needs.

3 Reasons Your Remote Workforce Needs Their Microsoft Teams Traffic Optimized

In the middle of March this year, Microsoft reported that the number of daily Teams users jumped by about 37% in just one week in response to many organizations shifting their workforce to work from home. Your organization may have been part of that jump. The initial desire was to facilitate an ability for employees that normally working in the same office to continue to collaborate and meet remotely. Teams helped you accomplish that.

Ensuring Teams Performance when it's OneDrive, SharePoint and Exchange Under The HoodBy Nick Cavalancia, Microsoft MV

It has become the backbone of many organizations, where conference calls, meetings, collaboration, and sharing all take place. This dependency makes it a critical application that requires consistent optimal performance to effectively maintain user productivity. For most Microsoft 365 applications, monitoring performance of a service like Exchange Online revolves around Exchange-related services, logs, etc. With Teams however, ensuring optimal performance proves to be a more complex task, and even more so when utilizing native tools.

5 Stars on Gartner for Microsoft 365 Digital Experience Monitoring

IT executives, operators, and administrators can quickly assess end-user availability and performance experience based on Microsoft 365 services’ critical data from end-to-end monitoring. This eases their day-to-day tasks by reliable reporting data, troubleshooting information, and end user experience for their Microsoft 365 services.

Provide instant support for employees using Virtual Agent within Microsoft Teams

Employees in an organization expect instant support and turnaround to their issues when they contact the internal helpdesk. To facilitate this, companies invest a significant amount of time and money to build and implement self-service portals. But this makes little or no impact on the self-service adoption numbers. This is because self-service portals are still external to employees. It’s difficult for employees to remember the tool or the access URL to reach out for help.

Fast-track bulk Microsoft 365 object creation with M365 Manager Plus

User account creation is a long-winded process that involves various configurations. Such a tiresome, manual process is naturally prone to errors, especially while creating user accounts in bulk. Errors made in the user provisioning process will result in frustrated users calling the service desk to request permission to access resources, to be added to the appropriate groups, to update missing profile details, etc. Why provisioning users through the Admin Center is inefficient.