Operations | Monitoring | ITSM | DevOps | Cloud

As we gear up for Grafana 13, the next major release of the open source data visualization platform that we’ll announce at GrafanaCON this April, our engineering team is still shipping some powerful new features along the way. Case in point: Grafana 12.4 is officially here, and there’s a lot to be excited about. The latest minor release includes a ton of updates that help you build and design dashboards faster than ever, as well as manage and scale those dashboards seamlessly over time.

Compliance audits used to be annual fire drills. Teams would scramble for weeks gathering screenshots, pulling logs, and hoping nothing slipped through the cracks. That approach no longer works when regulations like GDPR and HIPAA require continuous documentation and real-time evidence of security controls. Website monitoring tools designed for compliance have evolved to address this reality, automating evidence collection and flagging issues before auditors ever arrive.

I was looking at our Claude Code spend in the Anthropic console the other day. Aggregate cost, aggregate tokens — no breakdown by developer, no breakdown by session. I knew my Hackathon team had been using it heavily on building out new features for the OpenTelemetry Distro Builder. But heavily how? I had no idea. Turns out Claude Code has been emitting OpenTelemetry signals the whole time. Per-session cost, token counts, every tool call it makes on your codebase.

Over the past few years, Digital Employee Experience (DEX) has moved from emerging concept to essential capability for modern IT organizations. The conversation has changed. IT is no longer measured only by system uptime or ticket resolution. Today, success is defined by how technology actually performs for employees — and how consistently organizations can deliver productive, friction-free digital work.