Operations | Monitoring | ITSM | DevOps | Cloud

Volunteers, Not Conscripts: Fixing Out-Of-Hours On-Call at Intercom

Uptime matters. At Intercom, we believe that keeping our product online and working well at all times is critical to the success of our business. Out-of-hours on-call is inherently disruptive to your life as an engineer. You need to be ready to respond quickly and competently to an alert about something being broken.

6 Reasons to Think of Pager Replacement Options

Antiquated pieces of technology create setbacks in every industry, and in healthcare – it’s the pager! Pagers are still being used even though they’re not HIPAA compliant and the infrastructure supporting them is dying out. That’s why doctors and healthcare personnel alike need an advanced way to communicate and protect patient information. Here are six reasons to think of pager replacement options.

Holiday On-Call Schedules

The holiday season has just begun, and many of you are going to be taking time off to be with friends and family. Unfortunately, someone from your team has to be on-call during major dates such as Thanksgiving, Christmas, and New Years. Thankfully, with PagerTree, you can easily manage your holiday on-call schedule so you can spend less time worrying about on-call and more time with loved ones.