Upcoming Webinar: Discover the New NiCE VMware vSphere Management Pack 6.1
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The latest News and Information on Service Center Operations Manager and related technologies.
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Atlassian Bitbucket Monitoring on Microsoft SCOM
As part of a customer project, we developed a custom Bitbucket Management Pack for Microsoft System Center Operations Manager (SCOM). This tailored solution enables IT operations teams to monitor key performance and health metrics of Bitbucket environments, ensuring planning and bug-tracking platforms remain available and performant. With this Use Case paper, we aim to share our knowledge with the SCOM community, highlighting the possibilities of advanced monitoring on Microsoft SCOM and helping teams improve their day-to-day tasks.
NiCE VMware vSphere Management Pack 6.1 - Coming Soon
Modern VMware Monitoring. Native to SCOM. Built for Scale. Start Now.
The first rule of DORA Metrics...
DORA Metrics are widely regarded as the gold standard for measuring the performance of software development teams. The metrics themselves though are generic, high-level pointers – they are not an instruction manual. Adopting the DORA approach is the first step down the path to continuous improvement. The next steps are deciding how the measures should be defined in the context of your own organisations processes and then figuring out how to retrieve (and present) the relevant data.
Jira plugin spotlight
Native reporting Jira is limited. Learn how you can surface and make the most of your Jira data with SquaredUp's intuitive dashboards.
Ensure Microsoft 365 Works
Currently, you’ll hear a lot about Copilot, Microsoft 365 security, and modern workplace innovation. But here’s the question: Who’s making sure it all actually works, every day, without interruption?
How to create Jira work items from SquaredUp alerts
A step-by-step walkthrough on how to create a Jira work item from SquaredUp alerts.
Migrating to Citrix Cloud Without Breaking the Business
Not every migration is about rushing to the cloud. More often, it’s about timing, precision, and ensuring that end-users remain unaware of any underlying change. The goal isn’t just to modernize. It’s to do so without disrupting what’s already working. One of our customers, a global feed company with over 1,000 daily Citrix users, reached out to us for guidance.
Getting started with Freshdesk dashboards
Freshdesk is a popular incident management system known for its ease of use, robust ticketing system, and powerful automation capabilities as part of the Freshworks suite of tools. While Freshdesk comes with native reporting and dashboards, they can be limited in terms of customization and data correlation across different sources. Additionally, building complex visualizations in Freshdesk often requires more advanced knowledge of their reporting tools. This is where SquaredUp comes in!
Pinpointing Logon Duration Issues with Precision: Game-Changing Enhancements in MetrixInsight for Citrix VAD/DaaS
At GripMatix, we’re committed to giving IT teams deep, actionable visibility into their Citrix environments, going well beyond what’s available in native tools like Citrix Director or Monitor. With our latest update to the Citrix User Experience (UEX) Analyzer in MetrixInsight for Citrix VAD/DaaS, we’ve taken diagnostics and troubleshooting to the next level by introducing powerful new metrics and insights.