Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Center Operations Manager and related technologies.

We did it! SquaredUp is now a B Corp

After four years. Hundreds of meetings and conversations. Countless forms and paperwork submissions… …We’ve done it. SquaredUp is finally, officially B Corp certified We can now say that we are part of a unique global movement – and we couldn’t be more proud, excited, and motivated for our journey ahead.

Getting started with Cloudflare dashboards

Cloudflare is a widely adopted web performance and security platform, best known for its CDN, DDoS protection, and DNS services. While it provides rich telemetry and real-time analytics, the sheer volume and complexity of the data can make it hard to identify key trends or issues at a glance. This is where a solution like SquaredUp (or another dashboarding tool) comes in.

Custom timeframes are here!

In the realm of data and observability, timing is everything. Until now, SquaredUp provided fixed time options like the last hour, 12 hours, 24 hours, last week, and this month. While these options served many users well, we recognized that they lacked the flexibility you needed. Whether you're tracking long-term performance, comparing trends, or looking into specific events, we know these preset options could sometimes feel limiting.
Sponsored Post

MariaDB Monitoring for Enhancing Performance, Availability, and Security

As organizations increasingly rely on MariaDB for their critical applications, ensuring optimal database performance, availability, and security becomes essential. This whitepaper provides a strategic guide to mastering MariaDB monitoring, helping IT teams proactively detect and resolve issues before they impact business operations.

Getting started with HaloPSA dashboards

The HaloPSA plugin is a new addition to SquaredUp, and helps you create live dashboards that surface the important metrics – giving you and your team a single pane of glass for help desk performance, asset visibility, and client reporting. Why it matters: If your team uses HaloPSA to manage tickets, assets, and clients, then you already know how vital that data is for running smooth operations.

Atlassian Confluence Monitoring on Microsoft SCOM

As part of a customer project, we developed a custom Confluence Management Pack for Microsoft System Center Operations Manager (SCOM). This tailored solution enables IT operations teams to monitor key performance and health metrics of Confluence environments, ensuring knowledge-sharing platforms remain available and performant.

The 3 smart updates to our Jira plugin

The Jira plugin is one of our most-used integrations and for good reason. Teams rely on it daily to stay on top of work, manage issues, and ship on time. As more people leaned on it, we saw a chance to make the experience even smoother. So, we gave it an upgrade. We’ve refreshed the out-of-the-box dashboards, simplified the data streams, and improved the overall experience. So, let’s take a closer look at what’s changed.

NiCE DB2 Management Pack 5.40

NiCE is proud to announce the availability of the NiCE DB2 Management Pack 5.40, a new milestone in advanced monitoring and management for IBM DB2 environments. Version 5.40 introduces powerful enhancements that improve efficiency, compatibility, and ease of use: Cluster Synchronization Improvements Ensures more accurate and efficient configuration sync across clustered deployments.

Our latest Pingdom data improvements - to get more from your monitoring

At SquaredUp, we’re obsessed with making monitoring not just powerful, but a genuinely delightful experience for engineers and teams. When we first built our Pingdom plugin, the goal was simple: make website uptime and performance data easy to visualize alongside everything else you care about. But as our users pushed the boundaries—connecting more endpoints, demanding richer insights, and needing faster troubleshooting—we realized our plugin needed to keep up.