Operations | Monitoring | ITSM | DevOps | Cloud

SREs and Devs are used to solving problems even when an awkward or inefficient way is the only way. In AppScope 1.0, SREs and Devs have a new alternative to standard methods, that the AppScope team thinks will make that problem-solving a lot more fun. We in the AppScope team constantly hear firsthand about life in the SRE trenches. For this blog, we “interview” a fictional SRE/Dev whose thoughts and comments are a mash-up of things we’ve heard from real people we know.

ServiceNow is a workflow automation platform used by organizations for their IT ticketing and project management needs. In contrast, Squadcast is an end-to-end incident management and SRE platform that is used by organizations for their reliability requirements.

When are you smarter than your playbooks, and when are your playbooks smarter than you? That’s a question that engineers rarely step back to consider. The rational, disciplined parts of our minds tell us that the playbooks we are supposed to follow were carefully designed and tested, and that we should stick to them at all costs.

Kubernetes is an open source container orchestration platform that significantly simplifies an application's creation and management. Distributed systems like Kubernetes can be hard to manage, as they involve many moving parts and all of them must work for the system to function. Even if a small part breaks, it needs to be detected, routed and fixed. These actions also need to be automated. Kubernetes allows us to do that with the help of readiness and liveness probes.

Are you familiar with the four golden signals of Site Reliability Engineering (SRE): latency, traffic, errors, and saturation? Whether you’re a developer or an operator, you’ve likely been responsible for collecting, storing, or analyzing the data associated with these concepts. Much of this data is captured in application and infrastructure logs, which provide a rich history of what is happening behind the scenes in your workloads.

An incident is an event (network outage, system failure, data breach, etc.) that can lead to loss of, or disruption to, an organization's operations, services or functions. Incident Response is an organization’s effort to detect, analyze and correct the hazards caused due to an incident. In the most common cases, when an incident response is mentioned, it usually relates to security incidents. Sometimes incident response and incident management are more or less used interchangeably.

Microsoft Teams is one of the most versatile tools in terms of providing collaboration and chat solutions to numerous enterprises. We at Squadcast understand how important Microsoft Teams can be for your organization. Hence, we bring you this blog on Squadcast-Microsoft Teams integration that will tell you how this integration can help in improved incident management, effective collaboration and a lot more.