Operations | Monitoring | ITSM | DevOps | Cloud

When an organizations' DNS authoritative server faces high volume of network traffic from multiple client devices, they would need more than one DNS server to handle them. But manually routing the network queries to each DNS server in the network would be a tedious job for the network admins. And in turn, this would slow down the network service responses, leading to multiple delays and disruptions.

We’re excited to share that Netdata has successfully achieved SOC 2 Type 2 attestation. Following a five-month audit conducted by Sensiba LLP, we can now confirm that our security controls work consistently in practice. The audit covered the period from April 1 to August 31, 2025, and tested whether our controls operated effectively throughout that entire timeframe.

Reliable internet connectivity isn’t a convenience. It’s mission-critical infrastructure for modern organizations. Every organization today depends on high-speed, reliable internet access for daily operations—from cloud collaboration and data transfer to streaming, remote work, and customer engagement. As digital transformation accelerates, the rise of AI, large language models (LLMs), IoT, and device sprawl has massively increased bandwidth demand and network complexity.

If you manage workloads across multiple clouds, you know how easy it is for critical alerts or performance issues to get lost in the noise. Switching between consoles, correlating logs, and tracking metrics across platforms can slow down troubleshooting, delaying incident resolution and increasing risk of missing critical alerts.

Infrastructure teams manage not only servers and cloud resources, but also complex network environments. Routers, switches, and firewalls…often from multiple vendors with many models and versions. The devices require a consistent configuration and strict compliance enforcement to meet enterprise requirements.

The latest release of Redgate Monitor visualizes Oracle wait classes and events across single-instance, multitenant (CDB/PDB), and Data Guard environments. It gives DBAs a clear, high-level view of where database time is spent and makes diagnosing and resolving performance issues in Oracle much simpler.

What features an AI help desk includes now or will include in the nearest future. And how it helps us run IT support.