Operations | Monitoring | ITSM | DevOps | Cloud

Let’s start with a concept you’re probably familiar with: how it feels to get into a flow state at work. Maybe you were creating a new graphics package for a client deliverable. Maybe you were building a new website, or working on a coding sprint for the next product release. Maybe you were digging into some script automations for common technical issues. It doesn’t really matter what you were doing; what’s really important is how you felt while you were doing it.

In November 2021, a record 4.5 million workers switched jobs, topping the previous record set in September 2021. If there’s a side story to the global pandemic, it’s The Great Resignation. This phenomenon has companies spending more than ever to retain their human capital, with less and less to show for it.

At Microsoft’s 2022 Build Conference, which took place on May 24 through May 26, the tech juggernaut revealed a number of new technologies and iterations that are poised to impact the workplace and the world at large. One announcement in particular has already sparked major conversation among the developer community: the new Microsoft Dev Box.

We’ve been talking about it for more than a year now, but the last few months have only affirmed the fact: hybrid work is here to stay. The myriad research that’s been conducted so far proves that not only do employees want the flexibility of hybrid work, but also that hybrid work has a huge potential to drive better business results.

When Microsoft rolled out Windows 11 last fall, the announcement included what seemed like a relatively distant deadline: October 14, 2025, the date when Windows 10 support will end. Considering how many unexpected changes we’ve all experienced over the past few years, we understand if you’re hesitant to prepare for anything that’s not scheduled to take place until the year 2025.

For much of the past two years, businesses have been looking ahead to an eventual return to the office – a return that has been frequently delayed and disrupted by the unpredictable nature of the COVID-19 pandemic. But with some employees resistant to returning, companies are looking for new options to entice employees back. It may not be a return to the office at all, but instead a movement towards an entirely new way of working together.

When a software update backfired resulting in an influx of IT tickets, this organization scaled the fix across all impacted devices, saving 100+ IT hours. Whether organizations run into technical roadblocks, budget constraints, resource limitations or any of the other myriad challenges that can stop a digital transformation project in its tracks, 73% of companies fail to provide any business value from their digital transformation process. All that planning and hard work for nothing.

Investments in cloud computing services have steadily increased over the past few years, largely a result of the rise of the digital workplace and the challenges brought on by remote and hybrid work. But there’s another reason businesses are investing more money into cloud solutions: driven by the chip shortage and subsequent hardware crisis, businesses are looking to build their digital resilience.

Wiley’s Dummies series is best known for repackaging technical, nuanced material into practical and accessible lesson books. In partnership with Nexthink, the company’s latest addition, Digital Employee Experience, delivers on this same reputational goal. Most ‘for Dummies’ books are written either from a purely technical or from a higher level, management topic.

I’ve worked in IT for over 20 years and specifically in End User Computing (EUC) for the last 10 years, notably working for Citrix and Dell Technologies. I want to share with you what some of the key differences are from a Unified Endpoint Management (UEM) platform and a Digital Employee Experience (DEX) platform (such as Nexthink Experience), and how they complement one another, and where there is overlap.