Operations | Monitoring | ITSM | DevOps | Cloud

Since we introduced role-based access control (RBAC) in Grafana 9.0, users — and later, service accounts — have been required to have an assigned role that includes a basic set of permissions. This sometimes led organizations to create users and service accounts that had more permissions than necessary. As a result, Grafana administrators had to make additional adjustments to users’ permissions on a case-by-case basis.

When you use OpenTelemetry SDKs to collect logs, metrics, and traces from infrastructure or an application, you’ll find many references to people using Grafana Agent and OpenTelemetry Collector. They start with an application or infrastructure that sends telemetry, and that data is sent to a collector, which then sends it to a backend like Grafana that may perform many functions, including visualization.

Observability isn’t just about watching for errors or monitoring for basic health signals. Instead, it goes deeper so you can understand the “why” behind the behaviors within your system. CI/CD observability plays a key part in that. It’s about gaining an in-depth view of the entire pipeline of your continuous integration and deployment systems — looking at every code check-in, every test, every build, and every deployment.

ObservabilityCON 2023 took place in London this week, showcasing all the latest and greatest trends in open source observability. Following the opening keynote, the event featured a range of breakout sessions — led by both Grafana Labs experts and members of the Grafana OSS community — that explored observability best practices and lessons learned.

The OpenTelemetry project provides many different components and instrumentations that support different languages and telemetry signals. However, new users often find it hard to pick the right ones and configure them properly for their specific use cases. For this reason, OpenTelemetry defines the concept of a distribution, which is a tailored and customized version of OpenTelemetry components. Here at Grafana Labs, we are all-in on OpenTelemetry.

When we began offering Grafana Cloud Metrics, we set a service level agreement (SLA) for 99.5% of requests to be completed within a few seconds. So we built an alert that would go off if more than 0.5% of requests were slower than a couple of seconds within a five-minute moving window. Sounds reasonable, right?

During the opening keynote of ObservabilityCON 2023 in London, we announced a range of new updates to make it easier and faster for the open source observability community to get started and scale their observability stacks.

As more organizations adopt observability at massive scale, they have also been grappling with rising costs. Over the past 12 months, we have been working on different solutions to help our users better understand and manage their observability stack, not to mention the bills that come with scaling it.