Operations | Monitoring | ITSM | DevOps | Cloud

How to Test IT Workflows for Enterprise Workflow Automation

Enterprise workflow automation can deliver faster resolution and ultimately more time back for IT teams. But not every workflow is ready to automate on day one, is it? This is where many automation programs stumble. Teams often start with signals like the most visible problem or the workflow that creates the most frustration. These are useful signals, but they’re not enough on their own. The best automation candidates are usually repeatable, measurable, and have clear inputs and outputs.

Introducing Harness AgentTrace: An Observability and Guardrail Framework for AI Agents | Harness Blog

AI agents fail differently from the software we spent the last two decades learning to monitor. We hear some version of the same story from teams shipping agents to production: an agent starts producing wrong answers. Not obviously broken: confident, well-formatted, plausible wrong. The logs are clean, latency looks healthy, and error rates sit at zero. Nothing flags a problem. A user eventually does.

Introducing AI Agent Deployment in Harness Continuous Delivery | Harness Blog

‍Teams building agents have converged on something that looks a lot like the software development lifecycle, but reshaped around a system whose output isn't deterministic: prototype an agent against a framework, evaluate it against a dataset of expected behavior, deploy it somewhere real, observe how it behaves against live traffic, and feed what you learn back into the next prototype. Call it the agent development lifecycle (Agent DLC).

Don't add a read replica until you've read this

As the size and complexity of their relational database workload grows, every company eventually goes through the process of off-loading work on a read replica. It comes with lots of benefits, but at a cost of increased complexity. This article is about how we dealt with that, a lot of learnings, and some useful techniques. incident.io is an incident management product relied on by thousands of customers to be the thing that supports them through anything from a minor blip to a full outage.

How to structure a log

You’ve decided to step up your logging game and start sending more valuable, structured logs that you can query, aggregate, and use for debugging in production. Go, you! Now, uh, how do you actually write them? We’re not going to spend much time on what you should log. We’ve covered that already, a few times before. What we will be covering is how to actually write those logs, answering questions like: What makes a log structured is not just pairing messages with arbitrary JSON objects.

Security at Scale: What Changes When Everyone Can Deploy using AI

In our first series post, The New Software Creator, we mapped out a structural shift in the industry: AI is turning non-technical team members into creators of software. In our second post, When Anyone Can Build Software, Deployment Governance Is What Keeps It Safe, we argued that deployment is the single control layer that can secure this explosion of output without choking innovation.

Let's break autovacuum in Postgres: reproducing failures to make it observable

Autovacuum is one of those Postgres background jobs that quietly keeps your database healthy. It cleans up the dead row versions that every UPDATE and DELETE leaves behind, and it keeps the database away from a hard transaction-ID limit that would take it offline. Most of the time you don't think about it, because it just works.

Stable IPs for DevOps Monitoring: A Guide to Proxy-Cheap Static Residential Proxies

External monitoring is only useful if you can trust what it tells you. Synthetic checks, uptime probes, and content verifications all run from outside the perimeter, hitting public endpoints the way a real user would. When those checks return clean, honest results, teams catch problems early. When they return noise - false outages, phantom latency, blocked responses - the whole practice degrades into alert fatigue. And a common, under-appreciated source of that noise is the IP address the checks run from.

Have I Been Pwned vs. Coveron vs. Aura - Dark Web Monitoring Services Compared (2026)

Have I Been Pwned, Coveron, and Aura solve the same underlying problem in very different ways. Have I Been Pwned answers a one-time question for free, and the two paid services are built for continuous monitoring and recovery of individuals and households. Comparing them head-to-head only makes sense once you separate what a free breach checker does from what a paid identity service is for.