Earning customer loyalty is in the interest of both shareholders and management. Companies at the top of their industries in NPS or satisfaction rankings for 3+ years, grow revenues roughly 2.5x as fast as their industry peers and deliver 2-5x times the shareholder returns over the next 10 years. And here are 4 strategies that can help your company achieve consistent growth in customer value:.
It’s true that AI and machine learning have already provided us with some opportunities to transform entrenched methods of recording and monitoring communications in regulated industries. However, to date, most companies’ injection of AI has been limited and solutions have been piecemeal. But that’s all about to change as the rapid expansion in the applications of AI in compliance is just around the corner.
Node.js applications are those that are created on the Node.js platform, which is an event-driven I/O server-side JavaScript environment based on Google Chrome's V8 engine. Since both the server-side and client-side are written in JavaScript, Node.js allows for easier and faster code implementation, as well as processing requests quickly and simultaneously. This is especially useful for developing real-time applications, such as chat and streaming.
2021 has been an incredible year for RapidSpike. We’ve produced some brilliant features and made platform changes to help our clients produce faster, safer and more reliable websites. Additionally, we’ve had some great successes as a company. Here are some of the highlights in the RapidSpike Roundup 2021.
Monitoring is usually associated with servers and applications, but the fintech automation platform Ocrolus recently needed to set up monitoring for a different purpose: to gain meaningful data and insights about nearly 1,000 remote user workstations.
SREs face special challenges during the holidays. Here’s how to manage them.
I’m probably dating myself, but I used to love the television show The A-Team when I was little. Every week, the team would be put into the middle of a problem and work together to overcome some challenge. Plus, they had Mr. T and a really cool van.
If you are already a GitHub user, you may know that GitHub Actions provides you with powerful tools to increase efficiencies in your software delivery life cycle. Actions can be impactful for team collaborations and process simplification. For example, you can automate things like building a container, welcoming new users to your open source projects, managing branches, or triaging issues.
