Operations | Monitoring | ITSM | DevOps | Cloud

What is the Purpose of Observability? In a Word, Innovation

Asking an IT engineer or SRE to define the purpose of observability is kind of like asking someone to explain the purpose of life: There are lots of different opinions out there, and no way of proving any of them right or wrong. You could argue that observability is just a buzzword that refers to what used to be called monitoring.

The Top 25 Grafana Interview Questions

If you are looking for your next role which involves an in-depth knowledge of Grafana then you will want to make sure that you have revised sufficiently beforehand. In this resource guide on the top Grafana interview questions, we've listed all of the leading questions that candidates are commonly asked about this popular visual analysis tool alongside the answers you’ll need to pass. Want to improve your knowledge even further?

Now at Work: Helping companies embrace digital transformation

The Now at Work 2021 Digital Experience provided a forum for companies around the world to demonstrate how they’re using the Now Platform, boosted by the Rome release, to bring about digital transformation. ServiceNow helped businesses not only cope with the pandemic, but also build more innovative, nimble organizations for the future.

MQTT Topic and Payload Parsing with Telegraf

Buckle up, this one isn’t short…but I’m hoping it will be thoroughly informative! This post is about Telegraf as a consumer of MQTT messages in the context of writing them to InfluxDB. If you are interested in and unfamiliar with Telegraf, you can view docs here. Unsure if Telegraf aligns with your needs? I make a case for it in the Optimizing Writes section of this blog post. It may also help to have an understanding of Line Protocol, InfluxDB’s default accepted format.

Introducing the Sensu pipeline resource

Sensu’s observability pipeline includes resources for collecting, filtering, transforming, and processing observability data: checks, event filters, mutators, and handlers. These resources and Sensu’s observability pipeline concept are well seasoned and widely used at thousands of companies. However, configuration can be somewhat unintuitive, especially for new users.

Outsourcing Trends For 2022

The pandemic has caused a stir and affected a lot of industries including IT outsourcing. As most of the businesses have gone digital with the new normal of work today. Our world is getting more and more digitised. The last two years of pandemics have proved and modified certain aspects of our life including how outsourcing operates. With the rapid growth in technology, the demand for custom software development outsourcing from organizations has increased.

Your 2022 ITSM Resolutions: What IT Pros Need to Do Next Year

It’s that time of year again when we get to make our New Year resolutions – with these things that hopefully get to last longer than the month of January. We might make a list of our New Year resolutions in our personal lives, but what about in our professional lives? Especially since any workplace-related resolutions might make our work lives easier or more rewarding (and ideally both). So what resolutions could you consider for 2022?