Operations | Monitoring | ITSM | DevOps | Cloud

A Year of WebPageTest and Catchpoint: A Q&A with Dritan Suljoti and Jeena James

As all of us at WebPageTest and Catchpoint celebrate one year of partnership, Jeena James, WebPageTest, sat down for a Q&A with Dritan Suljoti, Chief Product and Technology Officer and co-founder, Catchpoint, to look at the key milestones from the last year, and ahead at what's next! Hope you enjoy!

Incident Review: Another Week, Another AWS Outage

The following is an analysis of the Amazon Web Services incident on 12/15/2021. It may be the holiday season for most of us, but for AWS it appears to be Groundhog Day, Bill Murray style. For the second week in a row, the company reported an outage, this time affecting its US-West-2 region in Oregon and US-West-1 in Northern California.

Introducing Icinga Module for vSphere - Releasing version 1.2

One of the pillars of Icinga is integrations. With it’s open APIs and various extensions, Icinga is capable of integrating seamlessly into your existing infrastructure. Today I want to give you an introduction to our VMware integration and share some details about the latest release. The Icinga Module for vSphere® is an Icinga module dedicated to collecting, monitoring and visualizing data from your VMware environment.

Do you know what BYOD, BYOA, BYOT are? No? You lack experience!

We apologize in advance for this extremely freaky reference: If in the well-known science fiction saga Foundation there was a duty to collect all the information of the galaxy to save it, at Pandora FMS we have assigned ourselves the task of making a glossary worthy enough with all the “What are” and the “What is” of technology. And today, without further delay or freakiness, it’s time to define the acronyms: BYOD, BYOA, BYOT.

AWS Machine Learning Tools (2022 edition)

When you want to stay ahead and on top of things in a fast-moving industry, machine learning (ML) is surely one of the trending solutions. Today, innovative companies already have leading Machine Learning tools well-integrated into their processes. In comparison, your start could seem dreadfully slow. Or maybe you just don’t have the time or resources to invest in running your own Machine Learning training infrastructure.

Deploying Your App Using Shipa and Azure Pipelines

In this article, you will learn a bit about how you can deploy an app in IaC way to Kubernetes using Shipa and Azure Pipelines. Shipa is a unique product that solves one of the main issues that developers face while developing Cloud Native applications on Kubernetes. The underlying issue of learning Kubernetes in a faster phase is a difficult task for most of the new developers, that is where Shipa comes to the rescue.

Anomaly Detection

IT Operations has a wide spectrum of roles and responsibilities. The positions range from level 1 (L1) operators to Site Reliability Engineers (SREs) and everything in between. L1 operators, for example, are (often) almost exclusively reactive. They feed off the constant stream of incidents reported by clients and events that are reported by monitoring and alerting systems. This is in contrast to SREs, who work at the other end of the spectrum.

Splunk Mobile, iPad, AR and TV in Private Networks

Having Splunk Mobile available in your pocket is great, but what if you're not able to take advantage of it because of Defense Federal Acquisition Regulation Supplement (DFARS) requirements or security concerns? Through this blog post, you'll learn how deploying a Private Spacebridge might be the right answer!

ServiceNow and Qualtrics enhance customer service to deliver empathy

When a customer service agent picks up a phone or opens an email or text, there's usually a stressed or upset customer on the other end. A package didn’t arrive. A bill contained incorrect charges. A server crashed, and no one can access their data. This is a crucial moment that can make or break relationships—as can any customer interaction with a company, from buying a product to asking for help. It can even happen while the agent engages with other teams to resolve an issue.