Our log agent is powerful, efficient, and highly adaptable. Now, with OpenTelemetry setting new standards in the observability space, we wanted to incorporate that collaboration into our log agent and offer our users the ability to take advantage of the OpenTelemetry ecosystem. Starting today, you can upgrade the log agents in your observIQ account to the new Open Telemetry-based observIQ log agent with a single click.
Imagine this: You’re about to talk to a new prospect. You have your pitch prepared. It’s your normal pitch deck, and it covers the full gamut of managed services—you tackle every device, maintain everything, and highlight the value of your services. You have charts, facts, and figures, and you pump yourself up with your favorite music before entering the room. They politely listen to the pitch and decide they want some time to think about it.
Have you considered leveraging cloud-based software solutions to improve your customer service management? Workflow automation software can elevate customer experiences by improving response times. If you’re looking for a way to streamline communication between all parties, you need a centralized hub for project implementation and delivery. 58% of American consumers are prepared to switch companies because of poor customer service.
The first time I was tasked with maintaining a production server, I relied on a checklist my predecessor had left for me. The checklist contained all the maintenance steps along with their corresponding commands. In those early days, I religiously copied each command, double- and triple-checking each character before pressing the Enter key. Slowly but surely, the commands got committed to memory until one day I realized I did not need the checklist.
Terraform is probably the most used tool to deploy cloud services. It's a fantastic tool, easily usable, with descriptive language (DSL) called HCL, team-oriented, supporting tons of cloud providers, etc. On paper, it's an attractive solution. And it's easy to start delegating more and more responsibilities to Terraform, as it's like a swiss knife; it knows how to perform several kinds of actions against several varieties of technologies.
The field of information technology has advanced at a breakneck pace in the last 20 years. Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. However, not all firms have the resources to expand their team of IT professionals for several reasons, particularly within small and medium-sized businesses.
For our latest expert interview on our blog, we’ve welcomed Dhonam Pemba to share his thoughts on the topic of artificial intelligence (AI) and his journey behind founding KidX AI. Dhonam is a neural engineer by PhD, a former rocket scientist and a serial AI entrepreneur with one exit. He was CTO of the exited company, Kadho which was acquired by Roybi for its Voice AI technology. At Kadho Sports he was their Chief Scientist which had clients in MLB, USA Volleyball, NFL, NHL, NBA, and NCAA.
Package repositories were never something I thought about as a developer unless something didn’t work. For example, if it was slow, wouldn’t connect, wouldn’t install, or was overly complicated to configure. Mostly I wanted something I barely noticed. Something simple and easy to use.
