Operations | Monitoring | ITSM | DevOps | Cloud

Elastic named EMA Top 3 Award winner in Automatic End-to-End Observability

We are excited to announce that Elastic Observability has earned the Enterprise Management Associates Top 3 Award for Observability in 2021, a recognition of our commitment to empowering customers with products and features that advance digital transformation and solve real-life problems. This award is driven by EMA’s exhaustive, quantitative research into the top challenges and use cases facing developers, DevOps, SREs, IT professionals, and business professionals.

A simplified stack monitoring experience in Elastic Cloud on Kubernetes

To monitor your Elastic Stack with Elastic Cloud on Kubernetes (ECK), you can deploy Metricbeat and Filebeat to collect metrics and logs and send them to the monitoring cluster, as mentioned in this blog. However, this requires understanding and managing the complexity of Beats configuration and Kubernetes role-based access control (RBAC). Now, in ECK 1.7, the Elasticsearch and Kibana resources have been enhanced to let us specify a reference to a monitoring cluster.

The Path to Innovation for Public Sector Is Through Data

It’s never been more important for government agencies to embrace innovation than over the past 18 months. Citizens are relying on our government more than ever to provide critical services during the global pandemic — from developing COVID-19 vaccines at warp speed to extending benefits to the record number of unemployed Americans. The pandemic not only made government services more critical, it also challenged agencies’ ability to deliver those services.

What Is Distributed Tracing and Why You Need It

It is no surprise that monitoring workloads are top of mind for many organizations to ensure a successful customer experience. As our applications become more distributed and cloud-native, we find that monitoring can become more complex. A single user transaction fans out to interact with tens or hundreds of microservices, each one requesting data from backend data stores or otherwise interacting with each other and other parts of your infrastructure.

Nexthink Named Customers' Choice in 2021 Gartner Voice of Customer Report

The Nexthink team is excited to announce that we have been recognized in the September 2021, Peer Insights ‘Voice of the Customer’ report. Customers submitted over 150 reviews with an overall star rating of 4.6 (out of 5) and an impressive 4.7 rating (out of 5) for ‘Support Experience’ as of July 2021. Our team at Nexthink takes great pride in this distinction, as customer feedback continues to shape our products and services.

Privacy Management: How to proactively manage risk and sustain compliance

“How can I manage privacy and risk of exposure of personal data from malicious attackers, or my own employees, while keeping pace with global evolving regulations?” For many organizations, this is a constant struggle made more daunting by the fact that data is siloed and processes are manual. Both remote workers and evolving infrastructure can represent opportunities for attackers. Because personal data is so precious, it’s most likely to be stolen or exposed during an attack.

Now Platform Rome release delivers capabilities for hybrid work

The ways we live and work have fundamentally changed with remote working and hybrid work models becoming the norm. Digital transformation has taken on a new level of urgency to the point where its success or failure directly impacts an organization’s ability to prosper or even survive. More than ever, organizations need a single platform to enhance productivity, accelerate innovation, and engage their employees and customers, wherever they are.

New ServiceNow industry solutions help organizations adapt to digital-first world

The pandemic has accelerated the digital imperative across all industries. At ServiceNow, our purpose is to make the world of work, work better for people. That purpose has never been clearer as we help our customers solve some of the most pressing challenges of the 21st century—from talent shortages to continuing global vaccination efforts—and everything in between.