Operations | Monitoring | ITSM | DevOps | Cloud

Overcoming Fear, Anxiety, and Mistrust to Gain Stakeholder Alignment

Most of us have encountered a situation like the following at some point in our careers: something either isn’t working right or could be working better. You’ve been through the process to understand the problem and identify solutions. (Check out my blog post “4 Steps to Efficiently Solve Problems” if you’re still working on understanding the problem.) Now it’s time to pick a solution—and you can’t get stakeholders to agree on one.

How to Connect the Dots: Creating Complex CI/CD with JFrog Pipelines

As software gets more complex, so do software builds. With applications being composed of multiple services — often developed by separate teams — it can be challenging to automate a unified continuous integration process. JFrog Pipelines is unique among DevOps CI/CD solutions in empowering developers to create highly complex DevOps Pipeline workflows. Pipelines can be defined with multiple paths, trigger points and trigger types.

[Report] The 2021 State of Digital Operations Management

It’s no secret to anyone working in technology that IT’s operating world is becoming more demanding and complex. Digital transformation, hybrid working, exponentially increasing data volumes, greater security risks, and expanding global regulations are all driving up business demands and expectations for reliable and robust technology operations.

5 fixes for the customer experience quandary

Customers expect products and services to work. When they don’t, customers want fast, permanent solutions. But delivering against that expectation is easier said than done. Multiple barriers stand in the way of your organization delivering the seamless experiences customers expect. Let’s explore five ways to improve customer service.

Go Beyond Core AIOps Use Cases with Robotic Data Automation (RDA) and AIOps Studio

Implementing any IT project requires time, planning, and effort and AIOps probably requires even more planning and stakeholder involvement, because of the breadth of coverage and potential to bring profits to multiple IT domains/functions (ex: ITOps/ITSM/NOCOps). Customers have high expectations from AIOps, but, even after taking such major projects, most AIOps vendors are only able to support a few core AIOps use cases, which severely limits the utility and potential of AIOps.
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How the technology gap grew during 2020

Even before the emergence of a global pandemic that disrupted and catalysed modern workplace IT, IT professionals were under pressure. In a few years, many have learned to deliver more new technologies and advanced services than perhaps in the previous decade. Today's hybrid, distributed tech environments already pressured even senior admins to equip themselves with new skills to adapt to these changes and manage systems confidently.

Five worthy reads: Is DataOps the next big value driver in the analytics ecosystem?

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. In this edition, we’ll learn about DataOps, an interesting methodology that can help organizations fast-track their data analytics operations.

Guide to using Docker for your CI/CD pipelines

Docker is a platform for developers and sysadmins to develop, deploy, and run applications using containers. Docker is also referred to as an application packaging tool. This means that enabled applications can be configured and packaged into a Docker image that can be used to spawn Docker containers that run instances of the application. It provides many benefits including runtime environment isolation, consistency via code, and portability.

SquaredUp 5.1 is here

We are delighted to announce that SquaredUp 5.1 is now available! With this latest update, we are introducing new integrations and visualizations that extend the picture of your business services and applications by unlocking even more of your data that is trapped within silos. You can now get insights on your enterprise applications from any angle! These features are available in all our products, including our newest product Dashboard Server.