Icinga as Open-Source MSP Monitoring Software: Multi-Tenant Monitoring for IT Service Providers
If you run a managed service provider, your RMM software is the backbone of daily operations. Remote management, patch cycles, ticketing workflows – it handles the essentials. But if you’re monitoring more than a few dozen client environments, you’ve likely noticed that monitoring and management are not the same thing. And that difference matters more the larger you grow. This post is not about replacing your RMM.