Operations | Monitoring | ITSM | DevOps | Cloud

Introducing Skylar Advisor: You Need an Advisor, Not an AI Assistant

Skylar Advisor is a next-generation experience powered by Skylar AI, built to help IT teams focus on what matters right now. In this video, ScienceLogic Chief Product Officer Michael Nappi shares how Skylar Advisor proactively curates and summarizes key signals across monitoring tools, logs, and streaming telemetry into clear advisories your team can act on in seconds.

Hyperview DCIM 5.4 Software Release

Hyperview 5.4 brings a host of powerful updates designed to give users more control, better insights, and a smoother experience across the platform. The release introduces per-sensor access control, allowing teams to restrict visibility to specific sensors for tighter data governance. New location dashboard widgets provide at-a-glance insights into rack power rankings, facility power usage, average temperature, and humidity over time. BACnet/IP monitoring has been upgraded to support more complex network topologies, while search functionality has been improved with exact/fuzzy match toggles and advanced filtering options.

What is agentic AI? (explained in 60 seconds)

Agentic AI is the next evolution of artificial intelligence. Unlike traditional AI, it can act autonomously and make decisions on its own. Here’s what that actually means, without the hype. Additional Resources: About Elastic Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale. Elastic’s solutions for search, observability, and security are built on the Elastic Search AI Platform — the development platform used by thousands of companies, including more than 50% of the Fortune 500.

AI NetOps: How AI and Machine Learning Transform Network Operations

AI is changing network operations (NetOps) from static automation into adaptive, data-driven systems that can summarize incidents, retrieve knowledge, and guide remediation with human oversight. In this talk, Phil Gervasi breaks down what “AI for NetOps” really means in practice, including the difference between classical ML and large language models (LLMs), why data pipelines matter more than model tuning, and how patterns like RAG (retrieval augmented generation), text-to-SQL, and agentic workflows turn raw telemetry into decisions.

PagerDuty x Backstage Plugin Demo: Eliminate Context Switching for On-Call Engineers

Join Rocío, Product Manager of the Forward Deploying Engineering team at PagerDuty, as she demonstrates how the PagerDuty Backstage plugin transforms incident response by bringing critical operational data directly into your developer portal.

Heartbeat behind the metrics | Muraleedharan on support, scale, and seeing the product in the wild

What does observability look like when you’re responsible for customers at scale? In this episode of Heartbeat Behind the Metrics, Muraleedharan Sadhasivam, Head of Customer Success, talks about his 15-year journey at ManageEngine and the perspective you only get from being close to customers every day. He shares why custom dashboards matter so much, and why AppLogs is a feature he wishes more users explored to complete the MELT story. From querying logs to turning them into alerts and dashboards, he explains how real insights start when data is brought together.