Operations | Monitoring | ITSM | DevOps | Cloud

Can you actually trust an AI agent? In this pre-recorded episode of The Context Window, Nicole van der Hoeven sits down with Yas Ekinci, an engineer on the Grafana AI team, to talk about evals — how Grafana measures the quality and reliability of the AI it ships. They get into the difference between online and offline evals, why reviewing AI-generated code has become the real bottleneck, the "final answer problem" of plausible-but-wrong outputs, and o11y-bench, Grafana's open benchmark for observability agents. Along the way.

In this video, learn the key differences between a Help Desk and a Service Desk and why choosing the right approach can significantly impact the growth and efficiency of your IT support operations. Discover when a help desk is enough, when a service desk becomes essential, and how modern IT teams can scale support effectively. In this video, you'll learn: Contact Us sales@motadata.com Resources.

Reach any destination on a global network in about 60 seconds. Here’s what we actually do, explained by our SA Chris off the rip.

This is the "Cribl: The Good Bits" version of a webinar we gave recently, which combined the fermented educational joy of a beer tasting led by Gabe Callahan; and the only-slightly-less-intoxicating demos of the Cribl platform, led by Principal Technical Marketing Engineer Leon Adato.

AI is changing software development fast. But what does that actually mean for platform engineering teams? In this conversation, Civo's John Dietz and M R Rishi dig into what they're seeing on the ground, the 10x effect of AI on app count, what it means for platform team workloads, the debugging skills that are quietly being lost, and whether Kubernetes itself might eventually become just another abstraction.

If you deliver Azure integration solutions for clients, this video is for you. Fragmented tooling, unpredictable bills, and support incidents that eat into your consultancy time — these are the problems that limit how fast SI partners can scale. Turbo360 helps you solve all three, and turn each one into a business growth opportunity. In this video, Turbo360 CTO Mike Stephenson (Microsoft MVP) walks through how system integrator partners are using Turbo360 to deliver better outcomes for clients, reduce support overhead, and build managed service revenue alongside their integration practice.

Turbo360 v5.2 is the biggest AI update we've shipped. Every module now has AI built in - not just to surface data, but to explain it, guide you through it, and help non-experts take action without needing to call in a specialist. In this video, Mike Stephenson walks through every new feature in v5.2, from AI agents that explain cost drivers and rightsizing recommendations, to a brand new Savings Tracker that gives you a better way to prove FinOps impact to management.

You set up Sentry. Errors are flowing in. You'd call it instrumented. We'd call it a start. When something breaks, you should know what failed, which commit caused it, who owns it, and what the user saw — without jumping between tools or getting surprised by your bill. Most teams are closer to that than they think. This is the 201 session for teams who got Sentry firing events and stopped there.

Watching the FIFA World Cup with friends while on call? Being on call doesn't have to mean missing out on life's biggest moments. Whether you're at a packed sports bar, hosting a watch party, or cheering on your favorite team, critical incidents can happen when you least expect them. That's why IT teams rely on OnPage's persistent, attention-grabbing mobile alerts. Unlike emails, texts, or traditional notifications that can get lost in the noise, OnPage's critical alerts are designed to break through distractions and ensure urgent issues are never missed.

AI coding assistants are already emitting rich OpenTelemetry data — revealing prompts, tool usage, workflows, and developer behavior in real time. Resources for Further Learning.