Operations | Monitoring | ITSM | DevOps | Cloud

Software Teams: You Could Be Getting More from DORA Metrics

Software teams: You could be getting more from DORA metrics. The metrics are great for measuring software delivery, but they lack context for how to improve software development. Sleuth’s new Goals feature helps DevOps teams create and own goals that matter the most to them, enabling a bottom-up approach to software engineering improvement. Give Sleuth a try and see how we empower software teams to build faster by making engineering efficiency easy to improve and measurable — in a way that both managers and developers love.

Process Automation v4.12.0 and v4.13.0 Release Notes

Product Managers Jake Cohen and Forrest Evans are back to update us on what’s new in the 4.12.0 and 4.13.0 releases of PagerDuty Process Automation. New in these releases are features to support #Kubernetes automation, managing resources in multiple #AWS accounts, and a new plugin suite for Sensu.

Perfecting the Customer & Employee Digital Experience featuring TMNAS

Hybrid and remote work are here to stay – and that creates major challenges for enterprise IT teams responsible for managing internal and external end users. When a user can’t connect, you have to quickly identify where the issue is. But, in a remote world where you no longer control the full network, issues are even harder to pinpoint and resolve. Is the issue with the device? The ISP? The network? A SaaS App? The list goes on.

The Hidden Costs of Production Downtime in the Financial Industry

As financial apps continuously evolve towards more distributed architectures, highlight competitive landscape, and more digital users across so many different platforms, the cost of failure as well as the ability to quickly and efficiently troubleshoot end-user issues is becoming key for these organizations success. In addition, many of these financial organizations are still required to support a mix of legacy and cloud-native applications.