Operations | Monitoring | ITSM | DevOps | Cloud

Open Telemetry (OTel) is an open source observability framework that has garnered significant attention for its powerful capabilities in monitoring metrics, logs and traces.. It is second only to Kubernetes in the CNCF velocity chart with contributions being made from major players in the cloud industry, and has a growing community helping build out a thriving ecosystem.

In an era where industry standards are as dynamic as the data they govern, Cribl’s core value of putting ‘Customers First, Always’ drives us to stay ahead of the curve. It’s with immense pride and excitement that we announce our strategic partnership with Elastic. This alliance isn’t just a meeting of minds; it’s a bold stride towards a future where flexibility in data management isn’t just a luxury – it’s the standard.

Big news! Microsoft have just dropped Azure Monitor SCOM Managed Instance (SCOM MI), their cloud-based alternative to SCOM. It’s fully Microsoft managed, and so it promises to take the headache out of deploying, scaling, and managing your SCOM Management Groups. Read Microsoft’s announcement blog to learn all about it.

The entire reason we have monitoring is to understand what users are experiencing with an application. Full stop. If the user experience is impacted, sound the alarm and get people out of bed if necessary. All the other telemetry can be used to understand the details of the impact. But lower-level data points no longer have to be the trigger point for alerts.

There was a time not too long ago, before the cloud was a part of every enterprise technology conversation, when integration work was considered the purview of a specific architecture and engineering group. If messages failed to send, or services failed to respond, application stakeholders would create a trouble ticket for the integration team to address. In some ways, this separation of labor was effective enough at the time.

We are proud of our many customers and users around the globe that trust Icinga for critical IT infrastructure monitoring. That´s why we´re now showcasing some of these enterprises with their Success stories. It´s stories from companies or organizations just like yours, of any size and different kinds of industries. Some of them are our long-standing customers, others have just recently profited from migrating from another solution to Icinga.

Downtime is unavoidable, and incidents happen. Organizations need to be rapid and transparent in communicating incidents with their customers. Lack of timely communication can jeopardize the entire incident management process and increase user frustration. This guide provides rich insights into what incident communication is, why it's important, and best practices for effective incident management. What is an incident, and why is incident communication important?