Operations | Monitoring | ITSM | DevOps | Cloud

Grafana Incident, Grafana’s powerful incident response tool, comes with a range of integrations out of the box, including Zoom and Google Meet spaces, GitHub and JIRA issues, and even a Google Doc template for post-incident review documents. However, every team has unique needs and workflows, and you may need to integrate with other systems not currently on our roadmap or even use your own in-house tools.

We are delighted to share that eG Innovations has become one of a very small number of partners to have achieved AWS’s “Digital Workplace Competency” award following a lengthy and rigorous technical audit process. This designation differentiates eG Innovations from other AWS EUC monitoring vendors as having a solution that meets AWS’s own standards for enterprise software.

Choosing the right website platform is an important decision for anyone looking to establish a solid online presence. In fact, choosing the wrong website platform has exposed brands to issues like security breaches, poor mobile responsiveness, and terrible load speeds. To buttress the last point, Google research showed that 32% of users would leave your website if it experiences poor load speed. In other words, they want a good user experience.

Office 365 is used by more than one million companies around the world. Business employees count on these apps constantly to do their jobs, whether they’re writing documents, updating spreadsheets, building slides, or checking email. While cloud-based apps like Office 365 offer undeniable advantages for enterprises and business users, they also create tough challenges for IT operations and network operations (NetOps) teams.

Martin and Jess recently conversed with Todd Gardner of RequestMetrics as part of the O11ycast podcast. We don’t normally write blogs based on these conversations, but there were impactful comments in that episode that bear repeating. You can listen to the full conversation if you wish. Let’s get into it!

The concept of observability centers around collecting data from all parts of the system to provide a unified view of the software at large. Fault tolerance, no single point of failure and redundancy are prominent design principles in modern software systems. But that doesn’t mean errors, degradation, bugs or even the occasional catastrophe don’t happen.