Operations | Monitoring | ITSM | DevOps | Cloud

Karl-Martin Karlson has been working on Pipedrive’s observability team for more than four years, implementing and supporting several observability platforms such as Grafana, Prometheus, Graylog, and New Relic. In sales, as in life, you can’t control your results — but you can control your actions. With that in mind, a team of sales professionals set out in 2010 to build a customer relationship management (CRM) tool that helps users visualize their sales processes and get more done.

When running a business, the most crucial aspect for any entrepreneur or organization is to provide an exceptional customer experience (CX) and grow the business efficiently. Not only designing the best product or services but also a lot of things that an organization needs to take care of for delivering quality CX. In today’s digital world, customer retention is as necessary as customer acquisition, and organizations are working towards this path.

Is your organization currently relying on Amazon CloudWatch for log management and log analytics in the cloud? While CloudWatch delivers on many promises for AWS infrastructure monitoring, it isn’t the only log analytics solution – and may not even be your best option. Fast-growing organizations should consider supplementing CloudWatch with innovative alternatives offering better performance at scale, superior cost economics, reduced complexity and enhanced data access in the cloud.

IBM MQ is a family of message-oriented middleware products that IBM launched in December 1993. It was originally called MQSeries and was renamed WebSphere MQ in 2002 to join the suite of WebSphere products. In April 2014, it was renamed IBM MQ. The products included in the MQ family are IBM MQ, IBM MQ Advanced, IBM MQ Appliance, IBM MQ for z/OS, and IBM MQ on IBM Cloud. MQ stands for MESSAGING AND QUEUEING.

For many companies, the beginning of October is also the beginning of the fourth and final quarter of the fiscal year. In IT, it’s a time to prepare for the new year by defining our priorities and setting our budget. COVID-19 threw a wrench into all of our 2020 plans last year and a lot has changed since then. But one thing that hasn’t changed is the need for a network monitoring system in your software stack.

You might have heard us say it before but downtime really does happen to any website, anywhere. Website downtime essentially doesn’t discriminate; it doesn’t matter if you’re a huge multi-billion dollar company or if you’re a start-up finding your feet in the online world. Downtime happens to the best of us. So to really drive this point home, we’ve put together the websites that have suffered downtime this June and how they dealt with the issue.

We’ve all heard the jokes about how us Brits can’t handle the hot weather but when the UK hit record highs in July this year, we have to admit that we really did struggle. No more so than our friends over at Google. Google isn’t a stranger to the occasional outage and website downtime, after seeing Google Maps go down in May earlier this year. But this time, the outage was apparently due to the soaring temperatures we were experiencing.