Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Ask the Product Experts | THWACK Livecast

We were all new once, stumbling in the dark, feeling our ways along the walls looking for the light. Searching blindly isn’t a good way to approach any technology project, so hearing from the experts is one of the better ways to expound on your knowledge. It doesn’t matter if you’re new to monitoring or a long-time SolarWinds professional; we’re sure there are questions you’ve got for our seasoned veterans.

Press Release: Kubernetes Management Pack Announcement

Today OpsLogix announces the upcoming release of their new Kubernetes Management Pack. This product is designed to help organizations monitor their Kubernetes clusters using System Center Operations Manager (SCOM). The management pack provides comprehensive monitoring of all aspects of your Kubernetes environment, from individual nodes and pods to entire clusters.

StatusIQ: A roundup of our journey in 2021

In between online meetings and chat conversations, we've all embraced the digital way of life and work, and it is here to stay. We may not know any other way to operate businesses in a few years' time except the digital space. This way of life will require clear communication channels for businesses to connect with their users. Keeping that in mind, as well as your feedback in our community, we've shaped StatusIQ to help ease the incident communication process.

Communicating to Users During Incidents

Imagine you're having a regular day at work, opening up your browser, double checking something for a client in that web app your team built for them, when suddenly, you see this screen: You hit refresh a few times, just to be sure. Nope. Still down. What happens next depends on how well your team has planned for incidents like this (some folks call it unplanned downtime).

The Observability Pipeline

Today’s systems are more distributed, dynamic, and complex than ever before – plus, users have more expectations. Also, the historical reliance on an operations team to monitor, triage, and/or resolve issues has become untenable as the number of services increased. This means that many of the tools that were well-suited before might no longer be adequate.

Improving your team's on-call experience

Your engineers probably dislike going on-call for your services. Some might even dread it. It doesn't have to be this way. With a few changes to how your team runs on-call, and deals with recurring alerts, you might find your team starting to enjoy it (as unimaginable as that sounds). I wrote this article as a follow-up to Getting over on-call anxiety.

New in StatusGator: Reordering Services

As our public status dashboards have become more popular, so has the ability to customize them. Over the next several weeks, we will be rolling out a series of features that allow more customization of your dashboard. Already we’ve added custom CSS capabilities. Today, we’re rolling out service reordering. Our new dashboard management page has a slimmed-down look.