Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

10x development speed with local serverless debugging

In this article you’ll find out how to 10x your development speed with local serverless debugging. Questions such as “what happens when you scale your application into millions of requests?”, “what to expect when going serverless?”, “how does it look like?”, or “how is it to build applications on serverless and work locally?” will be addressed.

How Much Does a Digital Experience Leader Make in IT?

Have you ever tried to search for a leadership position in IT that’s dedicated exclusively to employee experience, sometimes listed as end user experience or Digital Employee Experience (DEX)? I’m not talking about a CXO (Chief Experience Officer) role outside of IT—that position is usually advertised for customer experience or employee communications and human resources. I’m talking strictly enterprise IT.

The Benefits of Centralized Log Management and Analysis

Log centralization is kind of like brushing your teeth: everyone tells you to do it. But until you step back and think about it, you might not appreciate why doing it is so important. If you’ve ever wondered why, exactly, teams benefit from centralized logging and analysis, keep reading. This article walks through five key advantages of log centralization for IT teams and the businesses they support.

How to Reduce Alert Fatigue: Preventing Noisy Alerts and Error Messages

Monitoring solutions are a vital component in managing an application’s environment. From the systems layer all the way up to the end user’s connection to the app, you want to find out how the platform is performing. Indicators like CPU, memory, the number of connections, and overall health help teams make informed decisions for guaranteeing uptime. Teams monitor metrics (short-term information) and logs (long-term information) mainly from a reactive perspective.

How to Notify Your Team of Errors: Email vs. Slack vs. PagerDuty

Site Reliability Engineering (SRE) and Operations (Ops) teams heavily rely on notifications. We use them to know what’s going on with application workloads and how applications are performing. Notifications are critical to ensuring SREs and Ops teams can resolve errors and reduce downtime. They’re also crucial when monitoring environments — not only when running in production but also during the dev-test or staging phase.

Cleaning House - How One IT Team Saved $1.8M on SaaS Licensing

I recently spoke to the IT Director and Head of End User Computing at a leading healthcare company who implemented Salesforce globally across their entire employee user base 9 months ago (before later becoming a Nexthink customer). She told me their Salesforce licensing model was similar to others you’ll see in market: a set of base licenses and then selected add-ons based on employee roles – with some at no charge and others priced ala carte. Her problem? License metering.

Accelerating Code Quality with DORA Metrics

What do Google’s DevOps Research and Assessment (DORA) and Rollbar have to do with each other? DORA identified four key metrics to measure DevOps performance and identified four levels of DevOps performance from Low to Elite. One way for a team to become an Elite DevOps performer is by focusing on Continuous Code Improvement.

How Grafana helps organizations manage SLOs across multiple monitoring data sources

“SLO is a favorite word of SREs,” Grafana Labs Principal Software Engineer Björn “Beorn” Rabenstein said during his talk at KubeCon + CloudNativeCon NA 2019. “Of course, it’s also great for design decisions, to set the right goals, and to set alerting in the right way. It’s everything that is good.” So what happens when things go bad?

With Splunk Synthetic Monitoring, proactively find and fix your user experience issues

Trend, visualize, and improve performance of all your page resources and third party dependencies. Detect and resolve issues faster across your critical user flows, business transactions and API endpoints using Splunk Synthetic Monitoring.