Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

How Legal IT Can Escape the Graveyard of Recurring Tickets

It’s 3:30 p.m. A partner’s laptop refuses to authenticate to the VDI. The urgent filing is in two hours. The ticket title reads like a headstone you’ve seen a hundred times: “Can’t connect, tried rebooting, please help.” Another “undead” incident claws its way out of the queue. By home time, the backlog becomes a graveyard of recurring tickets, and your team, although brilliant and capable, is exhausted and applying the same fixes again and again.

Network Diagnostic Tools: What They Are, What They Do, and Why Network Pros Need Them

If you’ve ever been the “network person” in the room, you know how it goes: the moment something slows down or disconnects, everyone looks at you. The pressure’s on, and you need answers fast. Is it the Wi-Fi? The ISP? A misconfigured switch? Or maybe that new cloud app is hogging bandwidth? That’s where network diagnostic tools come in.

InfluxDB 3 on Amazon Timestream for InfluxDB: Real-Time Performance, Now Fully Managed on AWS

Today, we’re announcing a major milestone for developers building the next generation of intelligent, real-time systems: InfluxDB 3 is available on Amazon Timestream for InfluxDB, now the default time series database offered directly in the AWS Management Console. This brings InfluxDB 3, our next-generation time series database, directly into the AWS ecosystem for the first time.

25 Sumo Logic updates to better monitor and secure your Azure environments

If you manage workloads across multiple clouds, you know how easy it is for critical alerts or performance issues to get lost in the noise. Switching between consoles, correlating logs, and tracking metrics across platforms can slow down troubleshooting, delaying incident resolution and increasing risk of missing critical alerts.

ISP Monitoring Explained: How to Measure, Manage, and Improve Internet Performance

Reliable internet connectivity isn’t a convenience. It’s mission-critical infrastructure for modern organizations. Every organization today depends on high-speed, reliable internet access for daily operations—from cloud collaboration and data transfer to streaming, remote work, and customer engagement. As digital transformation accelerates, the rise of AI, large language models (LLMs), IoT, and device sprawl has massively increased bandwidth demand and network complexity.

SOC 2 Type 2: Netdata's Security Controls Validated Over Time

We’re excited to share that Netdata has successfully achieved SOC 2 Type 2 attestation. Following a five-month audit conducted by Sensiba LLP, we can now confirm that our security controls work consistently in practice. The audit covered the period from April 1 to August 31, 2025, and tested whether our controls operated effectively throughout that entire timeframe.