Operations | Monitoring | ITSM | DevOps | Cloud

When service outages happen, the clock starts ticking, not only to restore that service, but also to identify and fix the root cause so the problem doesn’t recur again and again. However, root cause analysis (RCA) can be exceptionally time-consuming for IT teams tasked with combing through massive log files for clues about the underlying problem.

In complex IT environments, monitoring and observability tools are indispensable. They help organizations ensure optimal performance of applications and infrastructure, providing insights and alerts to address potential issues before they impact users. Two of the leading tools in this space are Datadog and Dynatrace. This article offers a comprehensive comparison of these platforms to help you decide which is best for your needs in 2024.

In the world of networking, speed often takes center stage, but there’s another crucial factor that can make or break your online experience: latency. Whether you're running a business with multiple applications and users or simply enjoying a gaming session at home, understanding and managing latency is key to ensuring smooth, efficient, and frustration-free network performance.

We’re excited to announce that as part of our expanded alliance with Sumo Logic, observIQ extended its support for Sumo’s platform. This allows customers to send logs and metrics to Sumo Logic, leveraging our telemetry pipeline, BindPlane. We’ve also made it possible to automatically recommend processors in our pipeline that format data specifically as Sumo Logic expects—once Sumo Logic is a destination for BindPlane.

Open source software refers to computer programs with source code available for anyone to inspect, modify, and distribute. Unlike proprietary software, open source software is developed collaboratively by a community of developers. One of the main benefits of open source software is cost savings. Because the source code is freely available, organizations can use and customize the software without paying licensing fees, reducing costs, especially for large-scale deployments.

Fact: No one likes traffic congestion. That’s why no one pines for the days before Google Maps. Thanks to navigation apps on our phones and cars, we can see traffic updates that help us avoid busy roads during rush hour and reach our destinations faster. The same logic applies to content delivered over the Internet. Congestion on the web happens when data packets flood the network, causing delays and packet loss.

Like other aspects of the Nexthink Infinity Platform-powered Nexthink Workplace Experience, we have spent a busy summer season making significant enhancements to our already comprehensive alerting system and workflows. These updates are designed to improve how IT teams detect, prioritize, and resolve issues, ensuring a smoother and more efficient digital environment for your organization.

If you are still operating on a yearly hardware refresh schedule, with devices replaced after three or four years of service, you’re living in the past. These schedules are not based on any real viability assessment, but rather on an indiscriminate time factor or warranty lapse. Innovative and sustainable digital workplace teams are embracing performance-based refresh strategies instead, but obstacles to this new strategy proliferate.

Outages can't always be prevented, but they can always be mitigated. This is exactly why your sysadmins and SREs have their eyes glued to dashboards and NOC views. A recent example of an outage gone wrong is when Microsoft's own defense systems amplified a DDoS attack due to an inaccurate configuration. In the unfortunate event of an outage, how can your organization ensure minimal disruption? When it comes to a Windows server environment, the answer is Microsoft failover clusters.

InfluxDB Clustered is an on-prem offering of InfluxDB 3.0, allowing you to deploy the newest version of InfluxDB on your own hardware and manage it with your team. With InfluxDB Clustered, you get high availability and performance out of the box and the ability to fine-tune InfluxDB to fit the performance requirements of your specific use case. InfluxDB Clustered is deployed and managed using Kubernetes.