Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Building a CloudWatch metrics pipeline: parsing OpenTelemetry data

AWS delivers CloudWatch metrics in OpenTelemetry format via Firehose, but AppSignal uses its own internal format. Building the parser to bridge these two formats presented several technical challenges. The metrics arriving through this pipe power AWS automated dashboards. When AppSignal detects metrics from a supported AWS service, it creates a dashboard for it automatically, with pre-built charts grouped by category: compute, databases, networking, messaging, storage, and others.

From Signal Corps to Space: Building Networks That Can't Fail with Troy MacDonald

What does it take to succeed in networking when complexity is constantly increasing, and change never slows down? In this episode of Next-Gen Network Heroes, host Bob Slevin sits down with Troy (David) MacDonald, a network engineer at Blue Origin and former U.S. Army Chief Warrant Officer, to explore a career that spans from infantry beginnings to designing and managing large-scale, mission-critical networks.

Optimizing Team Strengths for Effective Operations

Most people think great network engineers are defined by technical expertise. This episode challenges that idea. Because what Troy McDonald shows is that the real differentiator isn’t just technical skill—it’s the ability to translate complexity into clarity. From military operations to enterprise networks, one lesson keeps showing up.

Unlock telemetry value with a well-planned data lake

Your SIEM only holds a slice of your telemetry. Your data lake holds the rest. We'll show you how to use that to your advantage for investigations, threat hunting, and reporting. Why your data lake beats your SIEM for investigations – Your SIEM keeps a short window of expensive, filtered data. Your data lake keeps everything. When something goes wrong, that difference matters more than you think Threat hunting without the handcuffs – Hunting across months of data in a SIEM is painful and costly. We'll show you how a well-planned lake makes broad, deep searches practical and affordable.

Netdata Skills: Teach Your AI Coding Agent To Monitor

There’s a growing ecosystem of AI coding agents: Claude Code, Cursor, Copilot, Codex, Gemini CLI, Windsurf, and others. They’re good at writing code, but they don’t inherently know how to instrument that code for observability, configure monitoring infrastructure, or troubleshoot production systems using real telemetry data. That knowledge lives in documentation, runbooks, and the heads of your senior SREs.

The Productivity Tax of Repeat IT Failures in Technology Companies

Technology companies are being pushed to deliver faster outcomes while justifying growing investment in AI, SaaS, and digital infrastructure. But productivity does not improve just because new tools are deployed. It improves when employees can use those tools without the constant drag of slow devices, unstable applications, and fixes that do not fully solve the problem. That is the productivity tax of digital friction.

How to Create Your Own Plugins and Check Commands in Icinga 2

If you’ve been using Icinga 2 for a while, you probably know the built-in checks cover a lot of ground: disk space, CPU, memory, ping. But sooner or later you’ll run into something specific to your setup that no existing plugin handles. That’s where writing your own plugin comes in. The good news? It’s simpler than it sounds. Icinga 2 doesn’t care what language your plugin is written in. It just runs the script, reads the exit code, and displays the output. That’s it.

Honeycomb Canvas: The Multiplayer Workspace for the Agentic Era

Last week, we launched a major update to Canvas, our investigation workspace. The new Canvas has evolved from an AI co-pilot you chat with to a place where your whole team, human and agent, can work the same problem on the same surface. Auto-investigations begin the moment a trigger, SLO, or anomaly fires. Custom skills encode your team's runbooks so every agent investigates with your team's expertise built in.