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MSP

The latest News and Information on Managed Service Providers and related technologies.

10 features to consider when choosing your MSP support tool

Managed Service Providers (MSPs) in IT have the unenviable task of hastening the digital transformation in companies, especially during these trying times. It becomes even more onerous, considering that the hardest-hit segment of Small and Medium Businesses (SMBs) are their major customers. According to the Global State of the MSP report, cloud migrations and security are expected to be the top drivers of MSPs growth for MSPs in 2020.

Automating MSP Client Onboarding with LogicMonitor

Automating client onboarding can eliminate the tedious task of cloning dashboards, creating group directory structure, setting up reports, and configuring access roles. All of these tasks are prone to human error and to put it mildly, not really fun to do. In this blog, we’ll walk through a PowerShell script to automate some of these tasks.

Why MSPs Choose OpsRamp for Hybrid IT Operations Management

OpsRamp’s recent survey found that 91% of IT operations teams were looking to increase spending with managed service providers (MSPs). The major reasons for working with MSPs to monitor and manage hybrid infrastructure were technical expertise (63%), security know-how (52%), and cost optimization (50%). A modern IT operations management (ITOM) platform can help MSPs tame infrastructure complexity by monitoring legacy and modern environments, deliver the right operational context to better understand the impact of infrastructure on the health of IT services, use machine learning techniques to improve critical operational metrics, and handle customer requirements for compliance with secure access to hybrid and cloud IT infrastructure. In this Tech Talk, we'll review key OpsRamp platform technology that enables service providers to accelerate digital transformation for their customers.

Ten Reasons Why MSPs Choose OpsRamp for Hybrid IT Operations Management

OpsRamp’s recent survey found that 91% of IT operations teams were looking to increase spending with managed service providers (MSPs). The major reasons for working with MSPs to monitor and manage hybrid infrastructure were technical expertise (63%), security know-how (52%), and cost optimization (50%).

The MSP's competitive edge: a new standard of incident response

In the effort to streamline operations and enhance cost efficiencies, organizations large and small are turning to managed services providers (MSPs) to outsource key IT activities. In fact, this shift is so broad reaching that the global MSP market is expected to exceed $375 billion by 2025! Indeed, outsourcing to MSPs brings many advantages.

What Current Network Hardware Trends Mean for MSPs

networks because SD-WAN is rendering them obsolete.
  • The switch market is the most fragmented because stagnant switch technology has levelled the playing field.
  • Access points have overtaken switches as the most popular network device on client sites because of growing businesses demand for wireless connectivity. How will these trends affect your MSP business in the year ahead? In this one-hour webinar, Auvik CPO Alex Hoff, channel consultant Erick Simpson, ChannelPro reporter Rich Freeman, and two MSP execs discuss what the crowded network hardware market means for MSPs and the channel.
  • Unlock Business Productivity with Outstanding Documentation

    What are the top-performing 20% of MSPs doing differently than the competition? A recent IT Glue guest post on the Auvik blog revealed that the best MSPs document and automate as much of their operational processes as possible, to free up critical work cycles from repetitive and manual tasks. Join Auvik and IT Glue for a free webinar on how MSPs can accelerate their business productivity and process efficiency when they invest in outstanding documentation.