Hostile work environments are a real problem in tech and can be a significant driver of IT job stress. This is particularly true for IT helpdesk and support roles. Helpdesk agents often complain of burnout and frustration related to how end-users treat them. IT service roles will never be “stress-free”. The nature of break-fix work for critical systems inherently comes with the job.

Are Macs more secure? If that’s not the very definition of a clickbait headline, I don’t know what is. Spoiler warning: While I have opinions, I’m not a security expert with multiple certifications or years of experience in the field. So, I won’t take sides as to which operating system is the most secure.

We’re please to announced that we’ve added a Standby Image feature as part of our Cove Data Protection™ solution. This enables us to deliver on the promise of cloud-first data protection as-a-service combined with business-class disaster recovery, by making it easy to create, manage, and report on virtual server images in the partner’s location of choice, ready for fast and flexible disaster recovery, without an expensive proprietary appliance.

A network provides a way for many computers to all be connected and exchange data with each other simultaneously. It allows members of organizations to quickly complete tasks, share information, and carry out any computing responsibilities that rely on a working network. It’s important for each organization to ensure that their network design is suitable for their needs.

There has been a sharp increase in the amount of personal and organizational data that is stored online and on devices. Losing this data could result in disastrous consequences for businesses or individuals, which means that data protection is certainly necessary. Data protection plans are essential for the safety and security of data within all organizations.

It seems that every day we see another ransomware headline. But too often, backup and data protection solutions treat ransomware recovery just like any other type of recovery. The truth is recovery from ransomware has different requirements (and different best practices) than recovery from fire, flood, or hardware failure.

In the business world, information technology (IT) is everything. Without it, companies would struggle to keep track of their data and operations. However, managing all of a company’s IT assets can be a daunting task. This is where IT asset management (ITAM) comes in.

Because of their portability and functionality, laptops have seen explosive growth in many organizations. Today, a new laptop is a typical component to a new employee’s onboarding package. The pandemic driven remote work boom has only accelerated the trend towards laptops and managing these IT assets, including their lifespan, has become a critical task for modern IT professionals.