Operations | Monitoring | ITSM | DevOps | Cloud

The Debrief: How to level up your incident management program with Jeff Forde of Collectors

Today, incident management is a core part of organizations, both big and small. But what if you don't have an established incident management program, where do you start? Or what if you already have a program, but you're looking to optimize it a bit? Where do you start in that case? Consider another situation: What if you're an established organization with years of incident management experience—what are some things that you can do to take things to the next level?

The engineering on-call experience: misconceptions, lessons learned, and how to prepare

The on-call experience is sometimes a dreaded one for software engineers. Those late-night alerts and frantic Slack messages, after all, don’t exactly sound pleasant. But what’s an on-call shift really like? Is that perception of constant fire-fighting and 3 AM wake-up calls actually realistic? Michael Mandrus and Owen Smallwood, both senior software engineers here at Grafana Labs, wanted to set the record straight.

InfluxData Collaborating with AWS to Bring InfluxDB and Time Series Analytics to Developers Around the World

SAN FRANCISCO – March 14, 2024 – InfluxData, creator of the leading time series platform InfluxDB, today announced a collaboration with Amazon Web Services (AWS) to deliver Amazon Timestream for InfluxDB, a new managed offering for AWS customers to run InfluxDB open source natively within the AWS Management Console.

AWS Partners with InfluxData to Bring InfluxDB Open Source to Developers Around the World

Today, AWS announced Amazon Timestream for InfluxDB, a new managed offering for AWS customers to run single-instance open source InfluxDB natively within the AWS console. This partnership represents a significant multi-year commitment by AWS to combine its global reach and accessibility with our industry-leading time series database, InfluxDB. AWS adding InfluxDB as a preferred time series database reflects the demand from AWS customers for InfluxDB and evidence of the time series market acceleration.

OpenTelemetry Best Practices #2 Agents, Sidecars, Collectors, Coded Instrumentation

For years, we’ve been installing what vendors have referred to as “agents” that reach into our applications and pull out useful telemetry information from them. From monitoring agents, to full-blown APM tools, this has been the standard for many decades. With OpenTelemetry though, the term “agent” isn’t used as much, and in most scenarios means something slightly different.

The Coexistence of Open Source and Proprietary Software: Striking the Balance

Discover how to build a technology infrastructure to get the best of both open source and proprietary software The debate on the cohabitation of open source software (OSS) and proprietary software has persisted as long as both have existed. OSS, designed for unrestricted access and usage, and proprietary software, its opposite, have often been positioned as opponents in the technology arena. However, the reality is far from this either/or dynamic.