Operations | Monitoring | ITSM | DevOps | Cloud

Squadcast

Introducing Squadcast's Intelligent Alert Grouping and Snooze Notifications

Maintaining system reliability amidst a deluge of alerts remains a formidable challenge for complex infrastructure environments. To address this critical need, Squadcast is happy to introduce Intelligent Alert Grouping - designed and developed based on in-depth discussions and feedback from our enterprise customers. This innovative solution is designed to streamline Incident Management, ensuring that Incident Response teams can focus on what truly matters.

How Squadcast's Workflows Enhance Incident Management Automation?

One of the daily challenges for Incident Response teams is the pressure to resolve incidents swiftly and effectively. However, manual processes often hinder this objective, leading to delays, oversight, and potential miscommunication. In this blog, we’ll learn the practical aspects of workflow automation in Incident Management using Squadcast, exploring how it streamlines processes, eliminates manual tasks, and enhances overall efficiency.
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Runbook vs Playbook: What's the difference?

What's the difference between Runbook and Playbook?- for once and all we'll end this confusion today. If you find yourself worrying about forgetting the detailed process of the incident your team just resolved, you're not alone. This is where documentations like Runbooks and Playbooks come into play. Runbooks and playbooks serve as the organizational guides, providing essential information and instructions for teams to navigate through tasks and processes effectively. They not only help your team help themselves but also frees up your time for your ever-growing to-do list.

2023 Rewind: Squadcast Year-End Review

Hold the confetti, everyone, because it's time to POP the champagne! 2023 was a year where Squadcast truly leveled up. We dropped some remarkable features that got our hearts racing (and alerts under control!), snagged some fantastic recognition for our impact, and even gave our website a stunning makeover. And we couldn't have done it without you! Buckle up to get a rewind of everything altogether, Let's get started.

G2 Winter Report 2023: Squadcast Maintains Leadership in IT Alerting and Incident Management

2023 has been a year of significant growth for Squadcast, with an expanding presence in both Mid-Market and Enterprise segments across IT Alerting and Incident Management categories. And with the release of the G2 Winter Report '23, it's an opportune moment to share some of our key achievements.

How To View Previous Incidents To Gain Helpful Context During Incident Triage?

Picture this: you're knee-deep in resolving a P1/P0 incident, urgently seeking answers. What if you could tap into past incidents to get important incident insights and streamline your troubleshooting process? In this blog, we pitch into the practical aspects of leveraging Squadcast's Past Incidents feature to help you enhance your Incident Management process.

Comparing Uptime Monitoring, Heartbeat Monitoring, and Synthetic Monitoring

In the quest for a high-velocity development environment, one fundamental question looms large: "How can you ensure an exceptional end-user experience when an array of engineers continually push and deploy code?" The unequivocal answer to this pivotal inquiry lies in the establishment of robust, straightforward, and well-defined monitoring practices.

Autocorrelate Alerts With Squadcast's Key-Based Deduplication

With the increasing complexity of technology stacks and monitoring tools, managing incidents can become overwhelming, leading to alert noise, alert fatigue, and delayed responses. This is where Key-Based Deduplication comes to the rescue, streamlining incident handling and enhancing the effectiveness of your Incident Management platform.

How to Route Alerts to Subject Matter Experts Using Squadcast Tagging & Routing Rules?

Effective Incident Management is crucial for ensuring customer satisfaction and brand loyalty. As systems grow more complex, efficiently directing alerts to the right teams becomes crucial. This article delves into the challenges, implementation, and benefits of automating incident categorization.