Operations | Monitoring | ITSM | DevOps | Cloud

The Connection Between Fast Tech Trends And Consumer Spending

A phone that felt advanced last year can suddenly seem outdated after one product launch. That shift happens quietly, quietly, although it influences how people spend money more than they often realize. Technology moves fast, and consumer habits tend to move alongside it. New releases appear constantly, upgrades are promoted heavily, and devices that still function perfectly well are replaced sooner than expected. A scroll-too-long-and-now-I-want-it moment has become part of everyday online behavior.
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DEX in IT Routine: How Digital Experience-Driven Decisions Elevate Operational Quality and Results

In a scenario where IT teams face growing pressure to deliver positive business outcomes, relying solely on technical metrics is no longer enough. During the webinar held on March 26, 2026, Leandro Silva and Bob Kruger spoke about how Digital Employee Experience (DEX) - a tangible discipline supported by specialized tools - transforms IT decision-making, resource prioritization, and strategic value delivery for organizations.
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Increase customer retention & stop leaving money in the shopping cart

We all know the pain and frustration associated with broken software. It's no secret that the internet is rife with broken links, slow pages, and broken shopping carts, often feeling like it's being held together with glue and duct tape. These issues aren't just causing frustration for customers; it costs businesses millions. According to the Consortium for Information and Software Quality, poor software quality cost US companies $2.08 trillion in 2020. Every interaction between a customer and your technology is an opportunity to build or destroy trust.

Cribl Search Pack for Zscaler: Setup & security dashboard walkthrough

Learn how to install and configure the Cribl Search Pack for Zscaler, then walk through prebuilt dashboards for your Zscaler security logs. This video is for security engineers, Zscaler administrators, and SOC/observability teams using Cribl Search to monitor and investigate Zscaler activity. In this walkthrough, you’ll see: If you need a reminder or want to share feedback on the pack, you can always refer to the README bundled with the pack or reach out to the Cribl team.

The Hidden Cost of Network Blind Spots (and How to Fix It)

Even the smallest gaps in infrastructure visibility can lead to major impacts to an enterprise. And with modern IT environments becoming more complex it creates rising expectations for uptime. Our recent webinar, The Hidden Cost of Network Blind Spots and Alert Noise, covered this exact topic. The Progress WhatsUp Gold product experts explored why traditional monitoring falls short and best practices to moving toward smarter, more proactive network management.

A New Approach to Mac Patch Management

Managing macOS patching shouldn’t mean juggling tools, chasing failures, or leaving endpoints exposed. In this webinar, N‑able experts share a new approach to Mac patch management that brings visibility, consistency, and control into a single workflow. Join our product and engineering specialists as they walk through how modern patching is evolving beyond isolated updates into a unified endpoint remediation strategy. You’ll see how patching and vulnerability management are being brought closer together, helping you detect risks, prioritise actions, and remediate with confidence.

What Enterprise AI Gets Wrong About Usage

AI is moving out of the experimental phase and into the everyday rhythm of work. Teams are no longer using it occasionally for novelty or quick wins, but instead are exploring more robust use cases to investigate issues, answer questions faster, surface context, and help them move through complex workflows with more confidence. That’s the shift that most organizations’ leadership teams have been asking for.

Scribe Agent updates: no more manual note-taking or lost context

This blog post is part of PagerDuty’s ongoing series on how we’re helping customers navigate their journey towards autonomous operations. Read on to learn about how PagerDuty Advance Scribe Agent updates (Generally Available) build towards this vision. When a major operational issue hits, there’s always someone drawing the short straw to take on the most thankless job in incident response: scribing the call. Chances are you were already that someone.