Operations | Monitoring | ITSM | DevOps | Cloud

If you’re looking forward to WWDC 2022 for some exciting Swift news, we have just the thing. JFrog now offers the first and only Swift binary package repository, enabling developers to use JFrog Artifactory for resolving Swift dependencies instead of enterprise source control (Git) systems. Swift developers can benefit from Artifactory’s robust binary management and the ways that it contributes to stable and efficient CI/CD, massive scalability, and securing the software supply chain..

Claiming that SaaS is the future is a broad statement until you take a second and look around you. Be it for your business or everyday needs, every problem has one or more SaaS solutions to solve them. People today are well aware of this growing reality that simpler, cheaper SaaS solutions are available all around them to make their lives easy.

What's the first small thing to do in o11y that would teach me something, bring something valuable, and open the way for something else? Observability doesn’t have to be a big, company-wide project. It can be useful locally and individually. A little playing around can get you some crucial insight into how your software works. Try it as a team, or in a pair, or by yourself. It takes 3 steps: Step 1 is easy. The other two might take ten minutes, or maybe more like a day.

Knowledge managers have an ongoing challenge: They want to encourage customers to self-serve and quickly find answers to their questions. They also want to minimize frustration if customers can’t quickly find an answer. Delivering great self-service is key to customer experience. It’s in everyone’s best interest if a customer doesn’t open a case (or incident). But where is the line between keeping your customer happy and causing undue delays?

There is one universal truth about using Grafana: Dashboards are easy to create, but not-so-easy to organize. As organizations scale, there’s a high risk of unchecked dashboard sprawl, when dashboards become an unmanageable mess. As the number of users increase, so does their dashboard output. Our guide to dashboard management gives an overview of features that help with organizing dashboards, but there are still two pain points.

The term “essential” is thrown around pretty loosely these days. That new show about the hospital (no, not that one… not that one either… yeah that one) is advertised as essential viewing. A newly-released track by a hip hop artist that describes how little they need to release new tracks in order to live much, much better than the rest of us? That’s essential listening.

One of the best ways to achieve efficient product development is to make sure everyone involved with a project is on the same page, working toward the same ultimate goals. However, this is harder to do than it sounds. Engineering and product teams bring very different priorities to the table, and establishing which priorities to focus on first often becomes a matter of debate.