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Press Release

Almaden Again Raises the Bar for Digital Experience Management with Collective IQ®

Almaden, Inc. proudly introduces a transformative upgrade to its flagship product, Collective IQ®. Harnessing the power of Generative AI, these enhancements are designed to significantly elevate Helpdesk effectiveness and efficiency to enable maximum employee productivity and satisfaction using their digital devices and services.

ScienceLogic Chronicles Pioneering AIOps Journey in New Book "Innovation: Empowering IT Operations for the Future"

ScienceLogic announces the publishing of a new book, "Innovation: Journey and Outcomes for the AIOps Revolution," that chronicles the journey of the company as a trailblazer in IT Operations Management (ITOM) and the ever-expanding realm of AIOps. Authored by CEO David Link, the book delves into the narrative of how the ScienceLogic SL1 platform has grown to empower organizations to navigate the intricate challenges of managing complex, distributed IT services with unparalleled speed, scale, and real-time precision.

Goliath Introduces an Industry-First AI Troubleshooting Assistant Reshaping How IT Support Teams Address User Issues Requiring Deep Citrix or Horizon Expertise

PHILADELPHIA, February 5, 2024 — Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, today announced the general availability of Goliath Performance Monitor 12.1.1, bringing AI into the service of IT Administrators to address the need for additional Citrix and Horizon expertise.