Effective healthcare communication requires proper software and processes to ensure that the right person receives timely messages. Unfortunately, Divisions of Family Practice (DoFP), a large community-based network of physicians located in British Columbia, Canada, relied on a third-party answering service to connect long-term care facilities (LTCFs) with on-call providers.
This post is about alert rules. Operators should ensure a baseline of observability for the software they operate. In this blog post, we cover Prometheus alert rules, how they work and their gotchas, and discuss how Prometheus alert rules can be embedded in Juju charms and how Juju topology enables the scoping of embedded alert rules to avoid inaccuracies.
Yippie! Our September update adds live call routing as well as a voice mailbox with notification feature to SIGNL4. All details can be found in this article.
Our ecosystem continues to grow: we have added 10 new integrations within the last months. Integrations are the bridge between alert sources and on-call teams and have always been a top priority at iLert. They are one of the reasons why iLert is so easy to adopt for small and large companies alike.
The OnPage clinical communication and collaboration (CC&C) system is universally adopted by midwifery care communities across the United States and Canada. OnPage is proud to provide a real-time, secure collaboration platform that allows midwives to improve patient experience. This article examines the continued widespread adoption and implementation of OnPage’s industry-leading CC&C system by midwifery care communities.
If you’re a DevOps practitioner working in a Microsoft-centric environment, you’ll be pleased to learn that Logz.io recently added support for the popular Teams communications hub to help broadcast pressing alerts and other monitoring data. The integration comes on the heels of making the Logz.io platform directly available from within the Azure Console and expands organizations’ abilities to communicate and share notifications about everything from log data to security events.