Operations | Monitoring | ITSM | DevOps | Cloud

Blog

AWS Outage on Dec. 7, 2021 - When Did You Know About It?

If something isn’t working as expected, your customers will want to know. How quickly did you know that AWS’s us-east-1 region was having issues? Was it from an article online? Customer requests flooding into your support queue? A tweet?? Not being able to get into a PUBG match? Or speaking of matches, were you unable to message your last Tinder connection?

Are You Ready to (Executive) Order?

We’ve all been there. That harrowing moment at the restaurant when the waiter comes to the table and asks that fateful question: “Are you ready to order?” I don’t know about you, but I am almost never ready. Do I want chicken or steak? I’ve eaten a lot of meat this week… Should I opt for fish or a vegetarian option instead? Oh, God. I forgot to check the reviews online. What do other people like the best? Cue heart palpitations.

What Is Remote Support Software?

Remote support software is used by IT technicians to access and control devices that they manage, from a remote location in order to provide support to end-users. This software has enabled users to get their issues resolved from anywhere, on any device, without having to wait for a technician to be physically present. Remote support software has revolutionized the IT industry by providing faster issue resolution and practically eliminating the need for IT technicians to be based in every office.

Broadcom Software Announces Intent to Acquire AppNeta

As consumers, we are all intimately aware of our individual dependence on the internet. Now consider that dependency and apply it to the business-critical services that your company uses daily. Nearly overnight, companies are at the mercy of the internet, a network of public networks as nearly all employees work remotely and apps that were once hosted internally move to external SaaS providers.

Big Data: What is it and what you need to do about it?

Big Data has recently made headlines as one of the important tools recruited to combat the corona crisis. Big Data technologies offer predictive capabilities and insights from vast volumes of economic, scientific, and epidemiological information to enable informed decision making, both locally and globally.

Sponsored Post

Service Mocks: Scaling a SaaS Demo with Traffic Replay

Building, running and scaling SaaS demo systems that run around the clock is a big engineering challenge. Through the power of traffic replay, we scaled our demos in a huge way. A few weeks ago we launched a new demo sandbox. This is actually a second generation version of our existing demo system that I built a few months ago (codename: decoy). Because the traffic viewer page shows the most recent data by default, you need to constantly be pumping new data in there. Any type of real-time SaaS system is going to have a similar requirement. So this needs to be planned.

Deploying a Gatsby site to Netlify using CircleCI

Gatsby is a static website and application generator that makes building powerful React-based frontend applications easy and effective. With over fifty thousand stars on GitHub (51.5k as at the time of this writing), Gatsby stands as one of the most widely used React frameworks. Gatsby is so popular that most hosting platforms offer custom support for the framework. Netlify is one of those platforms.