Operations | Monitoring | ITSM | DevOps | Cloud

Why Infrastructure Stability Is Critical for Reliable DevOps Pipelines

Why Infrastructure Stability Is Critical for Reliable DevOps Pipelines

Jan 22, 2026 By OpsMatters In OpsMatters
Automation in DevOps helps teams move code from a commit to production faster. But it only works when the infrastructure is reliable and consistent. If servers fail, configurations drift, or scaling behaves unexpectedly, even a well-built pipeline can break. Stable infrastructure is what lets teams deploy many times a day with confidence instead of spending hours fixing failed releases. Often, the biggest difference between strong DevOps teams and struggling ones is how dependable their infrastructure is for continuous delivery.
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logicmonitor

Why AI Automation for ITOps Needs Context Graphs

Jan 21, 2026 By Margo Poda In LogicMonitor
AI automation in ITOps fails because execution loses decision context, and context graphs turn incident history into durable execution memory that systems can actually reuse. AI automation for ITOps fails because it remembers what it did, but not why. Fixing an issue depends on what was tried last time, what failed, what worked, which exceptions were approved, and under what conditions. That information rarely lives in the system.
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resolve

How CIOs Build the Business Case for IT Automation ROI

Jan 20, 2026 By Sean Heuer In Resolve
CIOs rarely struggle to find automation ideas. What they struggle with is getting those ideas funded, then keeping support once the first few workflows go live. We built this guide for IT leaders who need a credible, repeatable way to present IT automation ROI in language that resonates with the C suite. If you are shaping an automation program across service desk, IT operations, and network operations, our Agentic Automation for CIOs & CTO’s hub lays out the strategic lens.
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Resolve's Zero Ticket Video Series - Software Installation Request #itautomation #aiautomation

Jan 20, 2026 By Resolve In Resolve
Software installs and access requests do not need tickets. In this Zero Ticket Video Series demo, see how RITA, Resolve’s AI-powered IT agent, automates a Jira access request end to end. RITA understands the request, validates role and policy, provisions temporary access, routes approvals automatically, and delivers full access once approved. No ticket queues. No manual handoffs. Just real resolution through agentic automation.
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Service Desk Automation Playbook To Improve KPIs and Agent Morale

Jan 15, 2026 By Ari Stowe In Resolve
Service desk leaders are being asked to do more with less. Ticket volumes keep climbing. SLAs keep tightening. Headcount rarely follows. Dashboards fill up fast, and before long, every conversation seems to start with a metric that’s in the red. Automation is pitched as the answer. But when it’s introduced only as a way to move faster or cut costs, it can backfire.
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Scaling Autonomous Operations with Agentic AI demo with Resolve

Jan 14, 2026 By Resolve In Resolve
What does autonomous IT actually look like? This clip shows it in action. In this moment from our Scaling Autonomous Operations with Agentic AI webinar, RITA meets users where they work. Inside Slack. No portals. No tickets. Just answers. Watch RITA pull personalized knowledge in real time, synced directly from systems like SharePoint. Updates publish once and are instantly available everywhere. Then the real power kicks in.
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Agents of IT podcast - Ep. 10 - Building Automation that Actually Scales with Yaju Suneja

Jan 14, 2026 By Resolve In Resolve
Automation promises efficiency. Scaling it across a global enterprise is where most teams struggle. In this episode of Agents of IT, we sit down with Yaju Suneja, Global Head of Automation at Stefanini Group, to unpack what it really takes to build automation programs that scale across regions, teams, and technologies. Yaju shares real-world lessons from leading automation at global scale, including.
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