Operations | Monitoring | ITSM | DevOps | Cloud

Automation

Episode 1 | Tushar Srivastava on BPM, Process Mining and AI Automation

In this inaugural episode of the Tech Decisions Podcast, the hosts introduce the show and its purpose of making enterprise technology research accessible and insightful. The guest, Tushar Shrivastava, a BPM enthusiast and former Gartner analyst, provides an overview of BPM (Business Process Management) and the technologies it encompasses, including business process automation, process mining, and task mining. The importance of investing in BPM technologies is discussed, along with successful outcomes of BPM implementations.

Getting started with IT operations automation

Tech companies face a daunting challenge: a staggering 90% of their IT teams are stuck doing mundane, repetitive tasks, leaving only 10% to focus on strategic innovation. Companies know that automation is the solution to these repetitive, low-level incident response actions; however, many need support to begin automating.

How to Run Puppet in Docker

In early 2023 Betadots together with Vox Pupuli adopted the Puppet containers and so this article has been updated to contain the new locations. Details of their adoption can be found here. If you’ve ever wanted to get started with Puppet or Docker — or both — you’ve probably faced a bit of a conundrum. Should I use Puppet to deploy Docker on my nodes, and then use Puppet to define container images?

IT Automation Powers SRE Practices as System Complexity, Consumer Demands Grow

Site Reliability Engineers (SREs) use automation and orchestration capabilities to scale security and performance, ensuring sites are reliable and efficient. Site Reliability Engineering (SRE) can be applied to a wide range of use cases and industries, where software systems and services are critical to business operations.

How Automation Can Support Threat Vulnerability Management + Reduce the Attack Surface

Threat vulnerability management, and managing your attack surface, are critical in the battle against cyberattacks. At some point before an successful attack, the internal process to manage threats and prevent access to sensitive data failed. How could they have done things differently? Were they just managing too much, too often, without the resources they needed?

CFEngine 3.23 released - Anniversary

Today, we are pleased to announce the release of CFEngine 3.23.0! This is a non-LTS (non-supported) release, where we introduce new features for users to test and give feedback on, allowing us to polish before the next LTS.(CFEngine 3.24 LTS is scheduled to release summer 2024). The codename for this release is anniversary, as this year is CFEngine’s 30th anniversary.

Detect and diagnose purchase abandonment with automation

By using the Experience Journey Map, users can quickly see where in the browser and mobile journey users are dropping, or where in the conversion process are users most likely having issues. Dive deeper into what may be an underlying cause, perhaps geographic or by device type rather than due to an application fault. Reduce the amount of investigative work and fix what matters most importantly, by pinpointing where and why the user experiences issues.