Operations | Monitoring | ITSM | DevOps | Cloud

Jekyll and Hyde: Taming AI Security with Automation

AI offers a world of promise for security teams, including potential for advanced threat detection, automated response capabilities, and enhanced data analysis for cybersecurity. But the same technology that supports cybersecurity teams can also be weaponized by threat actors — a true “Good vs. Evil", or “Jekyll and Hyde” scenario.

Use Cases for Incident Response Automation: From Triage to Full Remediation

In today’s fast-paced IT and network environments, incident response isn’t just about reacting—it’s about responding faster, smarter, and with greater efficiency. Manual processes are no longer enough to handle the complexity and volume of incidents organizations face. That’s where automation comes in. But automation doesn’t always have to mean full end-to-end remediation.

6 key steps to drive successful network automation in your enterprise

The complexity of modern networks has surged due to digital transformation, hybrid work models, and evolving security threats, making manual management increasingly unsustainable. Network automation addresses this challenge by streamlining operations and enabling networks to adapt and remain resilient in an ever-changing environment. A recent Gartner study predicts that by 2026, 30% of enterprises will automate more than half of their network activities.

Struggling With Your Patch Management Process? Template, Essential Steps & Tips for a Stress-Free Patch Management Procedure

A patch management process lays out the steps associated with updating software and hardware. The typical patch management procedure includes things like prioritizing important patches, testing them, and eventually deploying them on an automated schedule — but with so many tools for managing patching in so many different kinds of setups, no two IT teams’ patch management processes look alike. What does your patch management process look like?

How Proactive Incident Response Creates Transformative Success

Incident response has always been a vital function within IT and the organizations it supports. However, as technology landscapes become increasingly hybrid and IT environments grow more complex, the need for a fast, efficient, and adaptive incident response system has never been greater. Teams in this environment face many challenges, starting with overwhelming event noise. When systems generate too many alerts, critical warnings can get lost in the chaos, leading to missed issues and delayed responses.

10 Tools Every Cost-Conscious Agency Needs to Succeed

I remember the exact moment it clicked for me. My agency was drowning in mindless work and wasting money, and that is when I needed to optimize my workflow. Look, let's be honest here; no agency owner wants to spend a fortune on tools that will sit around collecting dust instead of earning them revenue. The chase to easily accomplish tasks whilst remaining profitable turned out to be more complex than I initially expected.

Get One Step Closer to the Dark NOC with Incident Response Automation

Imagine a world where your Network Operations Center (NOC) runs so smoothly that it practically disappears into the background—no manual ticket triaging, no frantic war rooms, no all-nighters spent chasing false alarms. That’s the dream of a Dark NOC—a fully autonomous operations center where automation takes the wheel, reducing human intervention to a bare minimum.

PagerDuty Runbook Automation 2024 Year in Review

Special guest Jeff Hausman, PagerDuty’s Chief Product Development Officer kicks off our 2024 recap for PagerDuty Runbook Automation and Rundeck Open Source. Then Jake and Forrest take us through all of the amazing improvements and new features added to the product, including shout outs to the amazing folks contributing to the Open Source repos and a customer success story from Ryanair.