Operations | Monitoring | ITSM | DevOps | Cloud

What Is IT Automation & Orchestration (and How Do I Get Started)?

So, you've been tasked with automating one or more of your tedious, time-consuming IT processes… but what exactly does that mean? And perhaps more importantly, where on earth do you start? IT automation and orchestration can cover a broad spectrum of potential use-cases, ranging from the Service Desk to the NOC, to Infrastructure, and well beyond.

Autonomous IT: What It Is and How to Get Started

Autonomous IT is the operating model where systems detect, decide, and act so your engineers spend less time fighting fires and more time defining what ‘good’ looks like. On a typical day, a mid-size enterprise generates tens of thousands of alerts across on-prem infrastructure, multiple clouds, and AI workloads, including every endpoint. Most of them don’t need a human. A few of them do, and telling the difference, fast enough to matter, is where IT teams are losing ground.

Resolve's Zero Ticket Minute - Ep. 15 #agenticai #itautomation #aiautomation

Agentic AI can act, decide, and resolve on its own. Powerful, but it comes with real risk. Without the right guardrails, autonomy can lead to data exposure, compliance issues, and unintended actions at scale. This episode shows how to keep control with governed, deterministic automation.

Resolve Reels - Ep. 1 - The Agentic API Caller

What if you could go from request to result, instantly? No workflows to build. No APIs to chain. Just describe what you need. Resolve handles the rest. It selects the APIs, orchestrates the steps, and delivers the outcome in real time. This is agentic automation in action. Welcome to the Autonomous Enterprise. Watch now and see it in action#AgenticAI.

How Your Office Printer Scanner Can Become a Workflow Automation Hub

Modern business operations often move at the speed of software, yet physical documents remain a constant presence in the daily grind. Most teams view their hardware as a simple tool for reproduction or digital conversion. However, the true potential of these devices lies in their ability to act as a bridge between tangible paperwork and automated digital systems. When configured correctly, a standard piece of office equipment can trigger complex sequences that save hours of manual data entry.

How Local-First AI Agents Are Reshaping IT Operations Automation

IT operations teams have spent the last decade embracing automation - from auto-scaling rules and CI/CD pipelines to AIOps platforms that correlate alerts across sprawling infrastructure. Yet a fundamental tension remains unresolved: the most powerful AI automation tools require you to route sensitive operational data through external cloud services you do not control.

How to Evaluate a Mobile App Testing Platform

Selecting a mobile app testing platform is a strategic engineering decision. It affects release velocity, defect escape rates, infrastructure costs, and long-term product stability. As mobile ecosystems become more diverse, platform evaluation must move beyond feature comparisons and focus on operational alignment. Mobile environments today include wide variations in device hardware, operating system versions, accessibility configurations, and browser implementations. A testing platform must reflect this complexity if it is to reduce production risk effectively.

Smart Management Software Aims to Fix Property Operations Through Automation

Tim Bratz wasn't looking to build software. He was looking to stop losing money. After 15 years of owning and operating apartment buildings across the country, Bratz had watched the same problems repeat themselves. Property managers chased activity instead of outcomes. Timelines stretched, costs ballooned, and projects stalled. The industry ran on volume, not precision. "Traditional property management does a lot to achieve very little," Bratz says. "It's all about activity and busy work instead of achieving property goals."