Operations | Monitoring | ITSM | DevOps | Cloud

Interview

Why the Best Companies Embrace Digital Technology for Flexible Work: Jeff Abbott of Ivanti

Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

Carrier reduced MTTR and gained visibility across multiple IT environments

Hear Rich Johnston, Director of Hosting Platforms, describe Carrier’s observability goals to create a unified view of their IT environment for predictive monitoring. Rich describes Carrier’s desire to see issues before customer complaints, and how LogicMonitor implemented extensive visibility on a single platform, including multiple cloud platforms, networking, compute, storage, and more. LogicMonitor helped Carrier quickly and easily deploy dashboards to see how their technology performed, while reducing root cause analysis and shortening resolution time.

Redcentric gained flexible monitoring capabilities across multiple cloud environments

Hear Paul Mardling, Chief Technology Officer, and Ed Jackson, OSS Manager, describe Redcentric’s complex hybrid infrastructure and their difficulties with monitoring tool sprawl when their cloud deployments expanded. Redcentric used LogicMonitor to gain flexible monitoring capabilities across multiple cloud environments to keep up with developer needs. Out-of-the-box data sources and fast, agentless monitoring helped them see everything across thousands of devices in their IT estate, with excellent customer support to help at a moment’s notice.

How Schneider Electric reduced MTTI and alert noise by consolidating monitoring tools

Hear Observability and Monitoring Strategist, Arun Mandayam, describe challenges that Schneider Electric faced around data interpretation and difficulties when using multiple monitoring tools. Arun describes how LogicMonitor helped consolidate monitoring tools, enabled them to onboard new cloud accounts, network devices, and on-prem systems on a unified platform, and helped significantly reduce MTTI and alert noise.

From Migration to Production-Ready: Compete's Serverless Journey with Lumigo

After migrating to serverless, Compete was tackling the complexities of troubleshooting these complex, dynamic applications. Using Lumigo, however, enabled Compete to find and fix bus in production, in just minutes without logs. Make sure to subscribe so you don't miss out on any new livestreams and observability content! With one-click distributed tracing, Lumigo lets developers effortlessly find and fix issues in serverless and containerized environments.

Venkateshan Veerappan relies on ManageEngine MSP for managing their multi-client environment

Venkateshan Veerappan, Tooling Leader and Senior IT Consultant, talks about how the MSP suite of ManageEngine helped their organization with their client audit requirements and also effortlessly adapt to remote management during the pandemic. Venkateshan shares his story of partnering with ManageEngine MSP products to meet all the needs that they have as a service provider.