Operations | Monitoring | ITSM | DevOps | Cloud

Building new revenue streams: 3 strategic cloud opportunities for telcos in 2026

The telecommunications industry is at a turning point: telcos are seeking ways to turn innovation into new opportunities. Looking at the data, the desire is easy to understand. In 2023, PWC projected that the sector’s annual growth rate would slow significantly between 2024 and 2028.

Build, buy, or open source? Understanding your options with Grafana's AI-powered observability

Some questions in engineering never go away. Here’s one that every team eventually confronts: Do we roll up our sleeves and build the tooling ourselves, or do we buy something built for us? It’s a choice that has the power to speed teams up or hold them back. With the rise of AI-powered observability, this familiar software dilemma has re-emerged with higher stakes and faster-moving technology.

SRE Report: AI optimism and the economics of effort

For eight years, the survey behind the SRE Report has used a consistent methodology. That consistency allows us to track how reliability work evolves over time, rather than relying on snapshots. One of the most stable questions in the survey asks respondents to estimate how much of their work, on average, is spent on toil. Between 2020 and 2024, responses showed a gradual decline in reported toil.

"Crown Jewels In, Crown Jewels Out" - The Hidden Risk of AI

How do you secure data in the age of Agentic AI? In this episode of ShipTalk, Dewan Ahmed sits down with Devan Shah, Chief Architect of Data Security at IBM, to explore the massive shift from traditional DevOps to AI-infused software delivery. Devan shares his journey from being a chef to leading an "army" of 450+ developers at IBM. They dive deep into the technical bedrock of IBM’s "OnePipeline" (built on Tekton and Argo CD), the rise of Data Security Posture Management (DSPM), and the architectural principles required to ship AI features without compromising security or compliance.

Introducing Skylar Advisor: You Need an Advisor, Not an AI Assistant

Skylar Advisor is a next-generation experience powered by Skylar AI, built to help IT teams focus on what matters right now. In this video, ScienceLogic Chief Product Officer Michael Nappi shares how Skylar Advisor proactively curates and summarizes key signals across monitoring tools, logs, and streaming telemetry into clear advisories your team can act on in seconds.

We Measured AI Impact for 12 Months. Here's What Actually Happened.

When we rolled out AI coding tools across our engineering team, the first few weeks felt great. Developers were enthusiastic. Acceptance rates looked healthy. Everyone said they felt more productive. Then my CEO asked me a simple question: “Is it working?” And I realized I didn’t have a good answer. Feeling productive and being productive are not the same thing.

Are Businesses Leaving the Cloud?

Learn the truth about cloud repatriation, the motivations behind it, and whether it’s really happening as much as you think. For years, the cloud has been the default solution for businesses wanting speed of deployment with quick and easy scalability. And while the cloud promises endless resources at your fingertips, a lot of network teams are having the conversation about whether to pull their workloads back out of the public cloud and run them on their own hardware or private cloud again.

What Companies Get Wrong About Autonomous IT, And What Actually Moves Them Forward

Many organizations approach Autonomous IT with the assumption that adding more tools, more data, or more automation will eventually produce self-governing operations. This assumption creates the illusion of progress. Complexity does not resolve itself when new systems are layered on top of existing ones. In most environments, each new tool adds another interpretation of the truth, which compounds the cognitive load on teams and forces more reconciliation, not less.