Operations | Monitoring | ITSM | DevOps | Cloud

There is plenty of talk about the value of Digital Employee Experience (DEX). But how can you use it a typical day? Do organizations need a DEX specialist? And what about AI — must you master the art of prompting? During a casual conversation on the road to HDI Support World in Las Vegas, Dave Wagner (Almaden executive) and Bob Kruger (Chief Product Officer) answered these questions directly. Below are their key insights, preserved exactly as they shared them.

You can now customize the logo shown in your email header on all paid plans. We’ve also updated how email customization works in StatusGator to make branding options clearer and easier to manage.

Migrating to SAP S/4HANA is one of the most consequential system changes your organization will undertake. The technical complexity alone is significant. But the real risk is operational: maintaining uninterrupted service delivery while transforming the core systems your business depends on. Failure to manage this well causes outages, data inconsistencies, user disruption, and cost overruns. None of those are acceptable outcomes. The good news is these risks are manageable.

Zabbix is one of the most popular open source monitoring platforms in the world, with first class capabilities for monitoring networks and infrastructure at scale. It also boasts a rich ecosystem of adapters and plugins for collecting telemetry from thousands of device types.

Checkly is a modern reliability platform that combines testing, monitoring and observability in one place. Its integration with Playwright and languages such as TypeScript means that developers can write tests using tools they are familiar with and then run them in Checkly. Its Monitoring as Code philosophy also means that Checkly tests can be incorporated into CI/CD pipelines.

Honeycomb is proud to share that we have achieved the Amazon Web Services (AWS) Financial Services Competency. This recognition validates our technical expertise and proven customer success in assisting financial services organizations with building, running, and understanding their production systems on AWS. Securing this competency is a direct response to our customers’ feedback in this space: observability in regulated, high-stakes environments requires more than dashboards and alerts.