Operations | Monitoring | ITSM | DevOps | Cloud

NSA's Windows 10 Advisory - Is Your OS Really Secure?

New year, same old problems for Windows 10. But it doesn’t have to be that way. Earlier this month the United State’s National Security Agency (NSA) announced that they discovered a major vulnerability in Windows 10 and Windows Server 2016 that could have had dire consequences for businesses around the world. The vulnerability places Windows endpoints at risk to a broad range of exploitation vectors NSA official cybersecurity advisory

7 Online Proofing Tools to Make Life of a Designer Easier

When working on web and graphic designs there can be so much back and forth in emails and messages. There will be lots of email threads to keep up with. The review and approval process taking several turns. So, what do you do? Ask any designer about the pain they go through when it comes to the approval process. Luckily, the technology clearly will never disappoint any of us.

Improve Your Logging Efforts by Leveraging Your Search History

When talking about log management, search history is overlooked more often than not. Past searches can be used as part of log analysis and forensic analysis, but the main issue with this data is the speed of search which gets compromised as data volume gets greater. We will discuss some ways to get the best out of your saved searches and to speed up the search process.

9 essential UEM capabilities that empower your IT administration

Unified endpoint management (UEM) is an IT best practice and strategy for securing and controlling desktop computers, laptops, smartphones, and tablets in a connected, secure manner from a single console. It’s increasingly important for enterprises today because of the prevalence of corporate-owned, personally-enabled (COPE) devices, and bring your own devices (BYOD) policies.

Unpatched zero-day vulnerability in Internet Explorer exploited in the wild

Barely a week after Patch Tuesday, internet security company Qihoo 360 has discovered yet another vulnerability in Internet Explorer (IE), this time due to a remote code execution vulnerability in the jscript.dll scripting engine. The vulnerability, identified as CVE-2020-0674, is considered Critical for IE 11, and Moderate for IE 9 and IE 10.

IT change management in ServiceDesk Plus

Learn how you can streamline your #changemanagement process with ServiceDesk Plus - http://bit.ly/36x86Gw. Leverage various automations like change workflows, automatic approvals, notifications, and more to improve your change process. Plan, track, and implement your changes in one place to minimize disruptions and maximize efficiency.

Setting the Cornerstone of a Successful ITSM Practice [Webinar]

One of the key challenges that most IT service desks face is transitioning ITSM best practices from the drawing board to daily practice. And seldom do teams realize that this hurdle can be handled effectively by leveraging the capabilities offered by #ITSM tools like ServiceDesk Plus. This session is a blend of the recommended industry best practices and ManageEngine's 15 years of ITSM experience, all aimed at helping service desk teams implement best practices in their day-to-day #ITSMprocesses. 

Introducing ServiceDesk Plus MSP 10.5: The all-in-one MSP Business Software

The latest update to #ServiceDeskPlusMSP brings a refreshing new UI and exciting new features empowering your #servicedesk with capabilities that will help you take your business to the next level, and provide an enhanced service experience to your customers.