Operations | Monitoring | ITSM | DevOps | Cloud

Downtime cost the public sector $193 million last year — and the financial hit is only the beginning. Beyond the numbers, downtime in the public sector can also lead to severe consequences for citizens: interrupted access to critical online services, delayed benefits, and stalled emergency response. When citizens cannot rely on government services, downtime becomes more than an inconvenience; it becomes a matter of trust. More than uptime, resilience is the new success metric for modern government.

Moving an Icinga 2 master to a new machine requires careful preparation, especially in a master-to-master high availability setup. In production environments, such migrations are often part of broader infrastructure changes, platform standardization, or long-term monitoring strategy decisions. This guide walks you through the process step by step, ensuring a smooth migration without service interruption while keeping your monitoring platform stable and consistent across the environment.

When an incident hits, the gap between awareness and action can make all the difference. Responders know the pain: endless tool-switching, chasing updates, and fragmented data. It’s not a lack of capability that slows response; it’s the lack of context and connection. That’s why we built the xMatters Incident AI Agent, a purpose-built, conversational assistant that brings intelligence and automation directly into the heart of incident response.

Most teams run on-call using rotation-based schedules where responsibility shifts every few days or weeks. But some situations call for different models that change who responds based on time zones, expertise, or the type of incident that triggers. This guide walks you through six on-call models that work outside the standard rotation patterns.

Most teams choose standard on-call patterns like weekly or daily rotations. But sometimes a less conventional rotation can solve a specific problem or just fit better with how your team works. This guide walks you through five offbeat on-call rotations. For each, we look at why it might work for you and the challenges involved. This helps you see the full picture before you decide to try them out. Let’s dive in!

We recently sat down with founder and principal consultant at recultiv8, Coenraad Pretorius, who drew on his years of data engineering experience in the manufacturing and energy sectors to share key industrial IoT insights.

As enterprises scale, teams often find it harder to identify user-reported issues. Software-defined wide area networks (SD-WANs) can make it easier to add branch offices, but they can also make it more challenging to distinguish connectivity degradation from changes in application behavior. FortiManager provides a centralized control plane for Fortinet Secure SD-WAN and reduces operational complexity.

In a recent technical evaluation by Journal du Net (JDN), Upsun (formerly Platform.sh) was recognized for its ability to "pull ahead" (tire son épingle du jeu) in a fiercely competitive market dominated by cloud giants and specialized pure players. While hyperscalers offer raw power, Upsun’s strategic fusion of enterprise reliability and AI-ready agility has redefined expectations for modern PaaS.

The decision to migrate a production application is rarely about the destination. It is about the friction of the journey. For most engineering leaders, the word "migration" is a synonym for "refactor." The industry has conditioned us to assume that moving to a modern cloud platform requires throwing away years of stable configuration, learning a new proprietary DSL, and rewriting core application logic to fit a specific container or serverless model.

In this blog post, we’ll explain what alert management software does, where it’s used, and which features you should look for when choosing the right solution.