How to Monitor AI Agents in Commerce Systems
Artificial intelligence (AI) isn’t just writing text or generating images anymore. It’s starting to make real-world decisions. Now, with agentic systems, we’re entering an era where AI models don’t just respond; they act autonomously, buying, booking, and negotiating on behalf of users. That may sound promising, but those of us in the trenches of reliability know that progress always comes with trade-offs. Make no mistake, this shift fundamentally changes how observability works.
