Why we're hiring AI Engineers
Over the last 9 months, we’ve been building some of the most ambitious AI-native features in our product. Agents that can investigate incidents in real time. Systems that identify likely root causes. AI that writes exec-ready summaries without being prompted. Natural language interfaces that let engineers ask questions like “what changed before this broke?” and get useful answers. To do this, we had to fundamentally re-evaluate how we built AI products at incident.io.